Para estar informado sobre nuestras oportunidades de empleo: Únete a nuestra Red de talentos
Pensions Administration Manager
Pensions Administration Manager
DESCRIPCIÓN GENERAL DEL CARGO
Taguig, PH
The candidate is expected to Improve, Change, and Transform existing Business Operations by:
- Performing a detailed study/ assessment of Business Operations End to End (Client, Vendor, People, Process, Technology) and determines areas for change and improvement.
- Developing Business Cases that are approved by the Business sponsor that will include:
- Actions/ solutions required to change and improve the Business Operations
- Linking actions/ solutions to very specific $ savings and C-Sat improvement metrics
- Developing a roadmap and plan to deliver change and improvement as per the Business Plan.
- Developing solutions to implement change and improvement within the Business Operations.
- Developing reporting to track the impact ($ Savings) of the change and transformation.
- Working closely with the Business Operations Leaders to embed Operational Excellence (frameworks, tools, practices, etc.) across the business to help Improve Service Delivery, Reduce Cost and Improve Capability
Key Deliverables
- Develop Product/ Work/ Client Segmentation and Target Operating Model to help improve service delivery (Quality, TAT, Risk, C-Sat) to the client and minimize over/ underservicing
- Map the Service Delivery Operation – End to End and identify opportunities to improve flow (remove bottlenecks) in Service Delivery to the client and eliminate internal Operational waste
- Minimize process complexity and variation, Standardize Operational activities
- Assess existing Operational processes to determine % automation potential’, recommend very specific changes to the existing Operational activities to help increase ‘automation readiness’
- Determine Operational Capacity requirements (highlight mismatches). Recommend solutions to improve Productivity and Utilization that will help deliver ‘efficiencies’
- Ensure the WTW Op-Ex methodology, tools, and thinking are embedded into the operation and applied accurately and consistently
- Publish learnings post each initiative to enrich the Op-Ex intellectual capital in the organisation
- Identify implementation risks and barriers to adoption and develop risk mitigation strategies to optimise the success of Op-Ex deployments
- Setup Quality and Knowledge Management frameworks to support Operational sustainability
The Requirements:
- Degree from premier institutes
- Certifications in Lean, Six Sigma, Agile, Systems Thinking, Design Thinking, PMP
- Business Management Degree from premier institutes preferred
Knowledge/ Skills/ Experience:
- Minimum 15+ years of work experience as a Business Change, Transformation, and Operational Excellence consultant with organizations in Insurance and Insurance Broking, Human Capital Benefits, Banking, Financial Services, and E-commerce
- Excellent Communication (written and verbal) and Presentation skills
- Solid Program and Project management skills
- Working knowledge of Robotics Process Automation tools
- Solid Client Relationship Management and Stakeholder Management skills
WTW is an Equal Opportunity Employer
CONTACTO NO SOLICITADO
Todos los CV/perfiles de candidatos no solicitados que se presenten a través de nuestro sitio web o de cuentas de correo electrónico personales de empleados de Willis Towers Watson se consideran propiedad de Willis Towers Watson y no pagarán honorarios de agencia. Para poder ser una agencia/compañía de búsqueda de personal para Willis Towers Watson, dicha agencia debe contar con un acuerdo formal existente y por escrito firmado por un agente de selección de personal de Willis Towers Watson y una relación laboral activa con la organización. Los CV se deben presentar de forma tal que cumplan con el proceso de presentación del candidato, que incluye participar activamente en la búsqueda específica. Del mismo modo, para nuestras agencias de selección/búsqueda de personal, si no se cumple con los pasos del proceso de presentación del candidato, Willis Towers Watson no pagará honorarios de agencia. Willis Towers Watson sigue el principio de igualdad de oportunidades en la contratación. Si deseara que la compañía guarde su información de contacto para su consideración en el futuro, envíe un correo electrónico a: Agency.inquiries@willistowerswatson.com.
NUESTRAS OFICINAS
Nuestros colegas brindan servicios en más de 140 países y mercados en todo el mundo. Esto da una dimensión global a todo lo que hacemos y crea muchas oportunidades interesantes para que colabores y crezcas. Consulta el mapa a continuación para ver a dónde podría llevarte tu carrera.
CONOCE A NUESTRA GENTE
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
Lisa Rampley
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
EVENTOS
There are no upcoming events at this time.
En WTW, creemos en la igualdad de oportunidades de empleo, y estamos comprometidos a desarrollar una fuerza laboral diversa y crear un ambiente de trabajo inclusivo donde todos sean respetados, valorados y apreciados. No toleramos ninguna forma de discriminación ilegal, ni apoyamos ninguna acción o iniciativa que infrinja ningún derecho humano.