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Technical Support Senior Specialist – Claims Management
Technical Support Senior Specialist – Claims Management
Management Associate
Singapore, SG
The Company
At WTW (NASDAQ: WTW), we provide data-driven, insight-led solutions in the areas of people, risk and capital. Leveraging the global view and local expertise of our colleagues serving 140 countries and markets, we help organizations sharpen their strategy, enhance organizational resilience, motivate their workforce and maximize performance. Working shoulder to shoulder with our clients, we uncover opportunities for sustainable success—and provide perspective that moves you.
Learn more at wtwco.com.
The Segment
Corporate risk and broking
We know how companies can unlock potential through effective risk management. Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how. The result is a new way of embracing risk that drives superior results.
Overview
This is a structured and holistic 2-year fast track talent development program. Successful candidates will undergo The Insurance Management Associate Programme (iMAP) which offers training opportunities (both in class as well as on-the-job) and tertiary level industry recognized professional qualifications, whilst gathering valuable work experience. The program includes cross-functional rotations, mentorship, skills-based courses, online learning, skills-based learning contents such as Developing Your Emotional Intelligence, Communicating With Confidence, Improving Your Listening Skills, Building Your Resilience, and Mindful Impactness. At the end of the programme, you would also have obtained an international insurance qualification awarded by the Chartered Insurance Institute (CII), UK. iMAP also provides structured post-programme career development with a view to leadership.
The Role
• As an account executive within Corporate Risk and Broking (CRB) team in Singapore, you will work on various projects ranging from insurance program arrangement, coverage & pricing review, business planning, M&A etc. for our clients.
• Responsible for data preparation, coordination with internal and external stakeholders, as well as producing and analyzing initial results. You will work closely with the team who will help you increase your insurance knowledge and sharpen your broking skills – all while providing a blend of client facing skills as well.Work on assigned projects pertaining to Sales and Client management (including marketing)
• Acquire new clients and assist in their onboarding process
• Discuss and assess clients' current and future insurance
• Understand the provisions of each policy and communicate this information to our clients
• Negotiate policy terms and costs with insurers
• Arrange insurance cover for clients with insurers
• Collect insurance premiums
• Building and maintaining healthy business relationship with clients
• Act as a liaison between insurers and clients
• Prepare reports for insurers and clients
• Retain and renew bookkeeping systems, database, and records
• Oversee insurance claims to ensure fair dealing and satisfaction
• Follow market trends and continuously refurbish knowledge on products and services
The Requirements
Documents to be uploaded in your online application
• Resume / CV
• Passport Photograph (Colored)
• University Official/Unofficial Transcript
• University Certificate Parchment (if any)
• International Baccalaureate Diploma Programme (if any)
• "A" Level / Diploma Certificate Parchment
• "A" Level / Diploma Transcripts
• "O" Level Certificate Parchment
• "O" Level Transcripts
Willis Towers Watson is an equal opportunities employer and does not discriminate on any basis. We support flexible working, and this role will be considered on a flexible basis.
Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.
Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.
At Willis Towers Watson, we believe in equal employment opportunities, and we are committed to developing a diverse workforce and creating an inclusive work environment where everyone is respected, valued and appreciated. We do not tolerate any form of unlawful discrimination, nor do we support any action or initiative that infringes upon any human right.
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