Description

Key Responsibilities

Collaborate with business stakeholders to evaluate requirements, explore options, and define specifications to a level that allows developers to size and code them.
Analyze issues and provide direction/specifications for handling bugs.
Track data-related requirements/issues back to source systems and assess the impact of changes on processes.
Assist with testing delivered solutions, documenting issues within DevOps.
Occasionally handle support issues directly with business users of the systems involved.
Translate business needs into functional specifications and user stories.
Develop process flows, system specifications, and conversion strategies.
Participate in solution design and provide input on best practices.
Maintain comprehensive documentation for end-users and technical teams.

Mandatory Skills

Minimum 5+ years as a Business Analyst.
Strong communication and stakeholder management skills.
Experience in Agile methodology and writing user stories.
Proficiency in documenting requirements and creating functional specifications.

Preferred Skills

Experience with CRM platforms (Dynamics 365 preferred; Salesforce or Workday acceptable).
Understanding of financial services, insurance, or consulting domains.
Familiarity with Sales and Marketing processes in global organizations.

Performance Objectives

Deliver high-quality solutions aligned with client-approved specifications.
Ensure timely and accurate documentation and testing.
Provide value-added consulting based on implementation best practices.
Must be available to work during UK business hours

Additional Requirement

Qualifications

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

Our Offices

Our colleagues serve more than 140 countries and markets around the world. This gives a global dimension to everything we do and creates lots of exciting opportunities for you to collaborate and grow. Explore the map below to see where you career could take you.

Business Analyst - Global Sales Analytics