Credit Control Executive

The Role

The position will provide support to Finance and Brokers to ensure and maintain and control revenue accuracy. It will act as a liaison between finance, brokers, management, and be the contact person with external partners e.g., insurance companies, reinsurance companies and accounting partners’ communications and co-operation including administrations, controlling, collection and accounting-finance related tasks.

• Contact policy holder for analysis and collection of overdue receivables
• Preparation of payables and receivables aging reports
• Monthly reconciliation with insurance companies and customers
• Perform daily collection records and policy closing processes
• Invoice management for fees and commissions
• Monthly reconciliation of both premium and commission (between broking system and insurer lists) to keep revenue in line with policies and agreements
• Monitoring of bank accounts of receivables: Cross check monthly bank statements to identify all received fees / commissions & close off payments in broking system based on the invoices issued
• Monthly fee reconciliation: Generate report from broking system to monitor client and producing offices non-paid fees and follow up where applicable.
• Follow up with clients to support Brokers on the non-payment for commissions in conjunction with brokers
• Monthly follow up with insurers both on past owed commissions and current/future to ensure we are receiving our revenue in due time
• Ensure accuracy and completion of data, manage error lists in all lines and ensure insurer agreements and relevant rates are up to date in broking system
• Liaison with vendor (broking system) to ensure reporting functionality is up to date and discuss any ongoing improvement to be applied to the system
• Management support of managing director, in any internal reporting related tasks, accounting – finance related communications and co-operations, regulatory reporting management, managing regulator system

The Requirements

• At least 5 years industry experience: insurer or broker experience is advantage, or other relevant in administration / controlling / finance / collection and/or combined fields
• Administrative/controlling approach, understanding the market and processes
• Team player
• Solid presentation and communication skills in Arabic and English
• Negotiation skills (carrier, client, colleagues) are important to be effective in reconciliation process and discussions
• End to end process knowledge: fluent in insurance process, customer focused and can drive results by influencing other key players in the process

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.