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Service Delivery Manager
Service Delivery Manager
DESCRIPCIÓN GENERAL DEL CARGO
Ipswich, GB
WTW
Difference makers
Begin your career with WTW where every step is an opportunity. Join a company with global scale and diverse perspective where you can deepen our collective insight, set the bar high and succeed your way.
Whichever early careers program you join, you’ll go into a role with real responsibilities, exposure to client assignments and the opportunity to build up valuable experience. With WTW behind you, you’ll learn and develop the skills to succeed in your chosen role.
Where you means all of us
We’re proud of our culture and committed to making a real impact for our clients and colleagues. That’s why we constantly challenge ourselves to grow our inclusive culture and create a place where we’re bolder together. Our inclusion networks help us to live our values and our defined inclusion and diversity commitments improve and measure our progress. For you, this means joining a company where you can bring your whole self to work.
Your future in sharp focus
We leverage the global view and local expertise of our 47,000 colleagues serving 140 countries and markets to transform tomorrows. At WTW, you’ll tackle challenges with the help of a diverse, expert global team and identify strategic solutions that move us – and the world’s most powerful organizations – forward.
The Role
Level 3 Business Administration Apprenticeship Programme
Closing Date: 10th May 2024
Start date: 2nd September 2024
As an Business Administration Apprentice, you will work to support the Natural Resources team on a wide variety of business-focused tasks. You will support account executives and stakeholders to deliver excellent client service and the successful candidate will be an integral part of the Natural Resources team.
In this apprenticeship you will be supported to understand the business needs and to look for solutions to deliver excellent service. You will investigate and troubleshoot to ensure that all queries are seen through to resolution.
You will work closely with the Global team and develop great working relationships with colleagues in the Mumbai office to ensure accurate data input within the quality standards.
You will be developed to give first class operational and service delivery to support the business unit to ensure that their targets are met.
Training & Qualifications
This apprenticeship is a 18 month programme, you will be provided on the job training and a highly competitive study package fully supported by WTW and our official government approved training provider throughout the duration of the programme.
The Requirements
- A-Levels or equivalent
- 5 GCSEs (or equivalent) between including English and Maths (grade 4 or above)
- Excellent command of written and spoken English.
- Keen eye for detail and naturally inquisitive
- Able to build effective working relationships at all levels with key stakeholders
- Ability to prioritise and organise tasks.
- Ability to learn new processes and systems.
- Flexible and adaptable to changing demands
- A quick learner
- Ability to work independently and as part of a team
The Application Process
Stage 1: Online application, including CV Stage
Stage 2: Online testing Stage
Stage 3: Video interview – in partnership with the Bright Network, we have created an academy module on “How to Ace your Video Interview”. Click here to sign up and watch it!
Stage 4: Online assessment centre
Stage 5: Offer and on-boarding
WTW is an equal opportunity employer
WTW believes that effectively managing a diverse workforce is vital to our business strategy. We have an obligation to our organisation, ourselves and our clients to hire and develop the best people we can find. We will continually review our policies and practices to ensure that all areas of the employment process (including recruiting, hiring, work assignments, compensation, benefits, promotions, transfers, company-sponsored development programs and overall workplace experience) are free from discriminatory practices. We are committed to equal employment opportunities at WTW.
Why work at WTW?
WTW offers a variety of benefits to support your physical, emotional and financial wellbeing, as well as help you develop in your career, and balance your life inside and outside of work. Among other things, these include WTW Work Flex, shared parental leave, a range of Learning & Development (L&D) opportunities and a competitive pay and benefits package (which includes Private Medical Insurance and Life Insurance).
WTW Work Flex
At WTW, we see things differently. We understand flexibility is key to supporting an inclusive and diverse workforce and so we have a variety of different working arrangements which we call “WTW Work Flex”. We encourage colleagues and candidates to make requests for the types of flexible working arrangements that suit them. Visit our career site for more information: https://careers.wtwco.com/wtw-work-flex/
CONTACTO NO SOLICITADO
Todos los CV/perfiles de candidatos no solicitados que se presenten a través de nuestro sitio web o de cuentas de correo electrónico personales de empleados de Willis Towers Watson se consideran propiedad de Willis Towers Watson y no pagarán honorarios de agencia. Para poder ser una agencia/compañía de búsqueda de personal para Willis Towers Watson, dicha agencia debe contar con un acuerdo formal existente y por escrito firmado por un agente de selección de personal de Willis Towers Watson y una relación laboral activa con la organización. Los CV se deben presentar de forma tal que cumplan con el proceso de presentación del candidato, que incluye participar activamente en la búsqueda específica. Del mismo modo, para nuestras agencias de selección/búsqueda de personal, si no se cumple con los pasos del proceso de presentación del candidato, Willis Towers Watson no pagará honorarios de agencia. Willis Towers Watson sigue el principio de igualdad de oportunidades en la contratación. Si deseara que la compañía guarde su información de contacto para su consideración en el futuro, envíe un correo electrónico a: Agency.inquiries@willistowerswatson.com.
NUESTRAS OFICINAS
Nuestros colegas brindan servicios en más de 140 países y mercados en todo el mundo. Esto da una dimensión global a todo lo que hacemos y crea muchas oportunidades interesantes para que colabores y crezcas. Consulta el mapa a continuación para ver a dónde podría llevarte tu carrera.
CONOCE A NUESTRA GENTE
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
Lisa Rampley
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
EVENTOS
There are no upcoming events at this time.
En WTW, creemos en la igualdad de oportunidades de empleo, y estamos comprometidos a desarrollar una fuerza laboral diversa y crear un ambiente de trabajo inclusivo donde todos sean respetados, valorados y apreciados. No toleramos ninguna forma de discriminación ilegal, ni apoyamos ninguna acción o iniciativa que infrinja ningún derecho humano.