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DESCRIPCIÓN GENERAL DEL CARGO
Taguig, PH
The Role
Excellence
- Participates in the development of solutions to solve our clients’ Human Resources needs in a team-based environment.
- Research issues and cases to determine root cause and provide impact analysis for ongoing issues and changes and requests for new functionality with assistance from more senior Business Analysts on some issues.
- Analyzes plan documentation and business processes.
- Develops and can execute comprehensive test plans for project implementations.
- Performs unit and comprehensive testing with system developers for overall quality assurance of functional and technical quality of deliverables.
- Provides ongoing technical support.
- Defines and updates system tables as needed.
- Ensures the system performs according to client approved specifications.
- Follows the System Development Lifecycle.
- Tracks the project status and communicates status to project manager or lead consultant or to client as appropriate.
- Maintains project issues log to track ongoing items for review and resolution by project team.
- Assists with coordination and scheduling of project team resources.
- Create tickets in issue tracking systems for each Health support code release item
- Has a solid understanding how the application is expected to work for a particular client and partners with the internal team to determine the best course of action to resolve issues
- Provide training on large-scale change orders to internal team and service center, as needed
- Alerts lead consultants or project manager about out-of-scope work in a timely manner.
- Works with team to identify project deliverables and meets established deadlines.
- Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability
- Follows line of business processes and protocols for the deployment of base solutions
- Participates in line of business sessions and teams as requested
People
- Works closely with Development Team members in a partnership to deliver the best results to the client.
- Participates in business analyst meetings and consistently promotes teamwork in all daily activities
- Gather, analyze, document, and validate the needs of Project Stakeholders
Clients
- Communicates effectively with internal clients and project teams.
- Attends team or internal client meetings as appropriate to present project specifications or report project status.
- Act as a liaison between Project Stakeholders and Development Team
Financial
- Assists project manager or other lead consultant in determining and monitoring overall project direction, scope, work plans, and budgets.
- Assists in determining requirements for estimating new project budgets.
The Requirements
- Bachelor’s degree in Computer Science, Engineering, Management Information Systems, or related area
- 3-5 years minimum experience
- Experience or training in: RDBMS, SQL, Web-based applications, and tools is preferred
- Experience with test plan creation, testing procedures and test plan execution is preferred
- Experience in the Human Resources or Benefits domain areas is preferred, but not required
- Strong verbal and written communication skills in English
- Experience working with the US and/or UK is preferred
- Ability to work on «virtual» teams with members from different geographic areas
- Self-motivated and ability to remain focused on assigned projects
- Committed to quality and continuous improvement
- Preferably flexible with shift schedules
- People Management and/or Project Management experience is a plus
Equal Opportunity Employer
CONTACTO NO SOLICITADO
Todos los CV/perfiles de candidatos no solicitados que se presenten a través de nuestro sitio web o de cuentas de correo electrónico personales de empleados de Willis Towers Watson se consideran propiedad de Willis Towers Watson y no pagarán honorarios de agencia. Para poder ser una agencia/compañía de búsqueda de personal para Willis Towers Watson, dicha agencia debe contar con un acuerdo formal existente y por escrito firmado por un agente de selección de personal de Willis Towers Watson y una relación laboral activa con la organización. Los CV se deben presentar de forma tal que cumplan con el proceso de presentación del candidato, que incluye participar activamente en la búsqueda específica. Del mismo modo, para nuestras agencias de selección/búsqueda de personal, si no se cumple con los pasos del proceso de presentación del candidato, Willis Towers Watson no pagará honorarios de agencia. Willis Towers Watson sigue el principio de igualdad de oportunidades en la contratación. Si deseara que la compañía guarde su información de contacto para su consideración en el futuro, envíe un correo electrónico a: Agency.inquiries@willistowerswatson.com.
NUESTRAS OFICINAS
Nuestros colegas brindan servicios en más de 140 países y mercados en todo el mundo. Esto da una dimensión global a todo lo que hacemos y crea muchas oportunidades interesantes para que colabores y crezcas. Consulta el mapa a continuación para ver a dónde podría llevarte tu carrera.
CONOCE A NUESTRA GENTE
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
Lisa Rampley
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
EVENTOS
There are no upcoming events at this time.
En WTW, creemos en la igualdad de oportunidades de empleo, y estamos comprometidos a desarrollar una fuerza laboral diversa y crear un ambiente de trabajo inclusivo donde todos sean respetados, valorados y apreciados. No toleramos ninguna forma de discriminación ilegal, ni apoyamos ninguna acción o iniciativa que infrinja ningún derecho humano.