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Media Operations & Analytics Manager
Media Operations & Analytics Manager
DESCRIPCIÓN GENERAL DEL CARGO
Taguig, PH
As a Product Support Business Analyst, we know that you are passionate about quality and performance. You enjoy solving problems and you constantly seek new ways to improve quality. If you also want to be part of a dynamic and diverse team responsible for supporting and managing mission critical systems for some of the world’s most recognized companies, we have the perfect place for you!
As a BA focused on Product Support, you will play a key role in ensuring our implementation teams have the right guidance in their implementation of product features and functions.
This includes providing technical solution review, configuration guidance, new feature rollout, and defect resolution. Also, collaborating with the Product team, Practice BDS, and Practice Governance teams to provide the right level of support to our client teams.
The Role
This role is part of the Product Support team within Benefits Outsourcing’s Product & Technology group.
With us you will:
- Collaborate with the Health and Pension Practice Governance and BDS teams to understand how to proactively provide the required support to client teams through product or process enhancements, documentation, training, etc.
- Collaborate with Sales & Marketing teams to implement, maintain and deliver Demo environments used to support current and prospective clients.
- Collaborate with Product Development teams on the design and development of new product features from project inception to rollout.
- Provide input on opportunities to improve Product documentation and training that will better enable colleagues to successfully deliver BenefitConnect functionality to our clients.
- Vet, validate, and manage reported core defects
- Participate in all new feature early adopter and rollout programs
- Provide consultative services on technical issues to client project teams
The Requirements
- Experience in executing Agile and Continuous Delivery best practices
- Experience working in cross-functional virtual team
- Understanding of full life cycle development right from the requirements gathering to delivery
- Experience with testing products on any of the following technology: .NET, SQL, XML, web services
- Have the ability to set priorities and undertake complex tasks with minimal supervision
- BS / BA degree or relevant experience
- Providing implementation configuration guidance to client teams
- Reviewing and providing input on client specific solutions
WTW is an Equal Opportunity Employer
CONTACTO NO SOLICITADO
Todos los CV/perfiles de candidatos no solicitados que se presenten a través de nuestro sitio web o de cuentas de correo electrónico personales de empleados de Willis Towers Watson se consideran propiedad de Willis Towers Watson y no pagarán honorarios de agencia. Para poder ser una agencia/compañía de búsqueda de personal para Willis Towers Watson, dicha agencia debe contar con un acuerdo formal existente y por escrito firmado por un agente de selección de personal de Willis Towers Watson y una relación laboral activa con la organización. Los CV se deben presentar de forma tal que cumplan con el proceso de presentación del candidato, que incluye participar activamente en la búsqueda específica. Del mismo modo, para nuestras agencias de selección/búsqueda de personal, si no se cumple con los pasos del proceso de presentación del candidato, Willis Towers Watson no pagará honorarios de agencia. Willis Towers Watson sigue el principio de igualdad de oportunidades en la contratación. Si deseara que la compañía guarde su información de contacto para su consideración en el futuro, envíe un correo electrónico a: Agency.inquiries@willistowerswatson.com.
NUESTRAS OFICINAS
Nuestros colegas brindan servicios en más de 140 países y mercados en todo el mundo. Esto da una dimensión global a todo lo que hacemos y crea muchas oportunidades interesantes para que colabores y crezcas. Consulta el mapa a continuación para ver a dónde podría llevarte tu carrera.
CONOCE A NUESTRA GENTE
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
Lisa Rampley
Nuno Arruda
Suzanne Vaughan
Trey Franklin
Melanie Harding
Emily Reading
Anshul Garg
Ravi Khambhati
Charlotte Olson
Mae Heloise Lisaca
HeeJung Kim
Jasmin Bedi
Basil Al Hatoum
Pei Wang
Paul Dowding
Jaime Sánchez Gómez-Landero
Nick Alexander
Karen McDonagh Reynolds
Charlie (Charlotte) Garrod
Kanika Mehta
Jessica Melville
EVENTOS
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En WTW, creemos en la igualdad de oportunidades de empleo, y estamos comprometidos a desarrollar una fuerza laboral diversa y crear un ambiente de trabajo inclusivo donde todos sean respetados, valorados y apreciados. No toleramos ninguna forma de discriminación ilegal, ni apoyamos ninguna acción o iniciativa que infrinja ningún derecho humano.