Artificial Intelligence Engineer

Company:

WTW is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, WTW has 54,000 employees serving more than 140 countries. We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas – the dynamic formula that drives business performance. Together, we unlock potential. Learn more at https://www.wtwco.com/en-us. 
 

About the team:

The Individual Marketplace (IM) team supports people in the U.S. who need to purchase health coverage outside employer-based plans. It provides a seamless experience through Via Benefits, combining digital tools with licensed advisors to guide individuals—active employees, retirees, or those unaffiliated with an employer—through important health‑coverage decisions. IM helps employers offer greater choice, predictable costs, and reduced risk while ensuring individuals receive personalized, confidence‑building support throughout key life transitions.
 

Summary:

We are seeking a skilled and innovative AI Engineer/Developer to join our dynamic team. The ideal candidate will have a strong foundation in AI Tools, algorithms, Computer Vision, with specialized expertise in generative AI (GenAI), RAG, Agentic AI and large language models (LLMs). This role is crucial for enhancing our daily processes and tooling through AI-driven solutions.
 

Role:

• Optimize and fine-tune existing ML models for improved accuracy, performance, and efficiency

• Prior experience in working with Azure based AI capabilities and Azure AI Foundry

• Design and implement various neural network architectures tailored to specific tasks.

• Process and visualize complex data to extract actionable insights.

• Possess hand-on experience Open AI API integration.

• Enhance natural language processing capabilities to streamline communication and automation.

• Deploy AI solutions that integrate seamlessly with existing systems and workflows.

• Ensure AI security and compliance with industry standards.
• Hands-on Experience in RAG and Agentic AI. Proficient knowledge of Agentic Frameworks.

• Monitor deployed models using Azure Monitor and Azure ML’s model performance tracking.

• Ensure AI solutions align with Microsoft’s Responsible AI principles and security best practices

• Provide technical leadership and mentorship to junior team members, fostering best practices and continuous learning

• Collaborate with cross-functional teams, including data scientists, software engineers, product managers, and business stakeholders, to define AI solution objectives and deliver impactful results

Requirements:

• 7+ years of experience in AI. Proficiency in Python and relevant AI frameworks (e.g. TensorFlow, PyTorch, scikit-learn, LangChain,Panda etc)

• Ability to incorporate AI models from the initial idea to execution. 

• Experience with data engineering tools in Azure, including Data Lake, Databricks

• Specialized knowledge in generative AI (GenAI) and large language models (LLMs).

• Specialized and Hands-on knowledge in RAG and Agentic solutions

• Experience in selecting, enhancing and deploying deep learning models

• Knowledge of Azure Cognitive Services, Azure OpenAI, or Custom Vision is a strong plus.

• Good understanding about the process of training and testing of models

• Design and implement conversational AI solutions leveraging Azure Bot Services and Azure OpenAI for natural language understanding and generation.

• Adept in natural language processing and AI security.

BSc/BTech/BE degree in Computer Science, Engineering, or a relevant field.

The Application Process

• Stage 1: Online application review
• Stage 2: Live video or in-person interview (round 1)
• Stage 3: Coding test
• Stage 4: Live video or in-person interview (round 2)
• Stage 5: Offer & onboarding

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.