Business Operations Analyst

Advocacy Support Specialist

Position Summary

The Advocacy Support Specialist provides operational, analytical, and administrative support to the Southeast Director of Client Advocacy. This role helps maintain accurate financial and activity reporting, coordinates recurring business processes, and turns data into actionable insights that support planning, client service, and team priorities. The ideal candidate is organized, detail-oriented, comfortable working with data, and able to manage multiple deadlines in a collaborative environment.

The Requirements

• High school diploma or equivalent required; associate or bachelor’s degree in business, finance, analytics, operations, or a related field preferred.
• Experience in administrative support, operations, finance, account support, reporting, or data analysis preferred.
• Proficiency with Microsoft Office Products
• Strong attention to detail and ability to work accurately with financial, activity, and operational data.
• Effective written and verbal communication skills.
• Ability to prioritize competing responsibilities, meet recurring deadlines, and adapt to changing business needs.
• Demonstrated judgment, professionalism, and commitment to confidentiality.

Preferred Competencies

• Analytical thinking and problem-solving
• Organization and time management
• Customer and client-service orientation
• Initiative and continuous improvement
• Adaptability and accountability

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