Client Relationship Manager - Health and Benefits

Are you passionate about helping employers build healthy, financially secure, and high-performing workforces? Join WTW’s Health & Benefits team, where you will partner with employers to deliver market-leading health, life insurance, and employee benefits solutions tailored to their workforce needs. 

The Role: 

• Manage and grow a portfolio of new and existing clients, serving as a trusted advisor on Health & Benefits strategies. 
• Provide consulting and advisory services across Corporate Health Insurance, Group Life Insurance, Income Protection, Salary Continuance, and Employee Benefits programs.
• Negotiate with providers on renewals, claims, and broking support.
• Deliver market updates, legislative changes, benchmarking, and best practice insights.
• Oversee policy placement, annual renewals, and day-to-day portfolio administration.
• Conduct education sessions for employers and employees on H&B programs.
• Support new business opportunities and contribute to tenders.
• Stay up to date with market trends, legislation, and industry developments.
• Maintain compliance with RG146 and undertake ongoing professional training.

The Requirement

• Industry-related qualifications and a relevant business degree (preferred).
• Knowledge of Medical, General, and Life insurance markets.
• Experience managing client relationships at HR Director/CFO level.
• Understanding of employee benefits, including wellness programs.
• Strong communication skills and proficiency in Microsoft Office.
• Prior experience in the H&B market is desirable.
• Commitment to inclusion, diversity, and continuous learning.

Why WTW?

• Competitive benefits package.
• Flexible, hybrid working arrangements tailored to your needs.
• Inclusive culture that values diversity and supports all backgrounds.
• Commitment to respond to every applicant (2023 Circle Back Initiative Employer).