Commercial Account Handler

Join us as a Commercial Account Handler based out of our Dublin office working hybrid.

Having strong commercial awareness, negotiation skills and an ability to build durable Broker/Insurer relationships. 

Ability to respond to Broker demands in a timely manner and keeping them informed; building relationships with Brokers to help win and retain business. CIP qualification. 

The Role

• Process Policies, Schedules and Endorsements on both Underwriting and Broker Systems and issuing all relevant documentation
• Liaising with Your Team/Brokers/Underwriters on a day-to-day basis on all scheme related issues and developing relationships with them
• Negotiating with Brokers/ Insurers 
• Respond promptly and professionally to mail and queries from brokers 
• Deal with brokers in a professional and friendly manner
• Ensure all messages are recorded and communicated in a clear and timely manner
• Assuming responsibility for project assignments as directed the Team Leader/ Operations Manager

What you’ll bring

• CIP (Certified Insurance Practitioner) qualification or actively in progress.
• Relevant years of experience in commercial insurance experience
• Proficient in Microsoft Office (especially Excel for data analysis and reporting)
• Be proactive, flexible and demonstrate a keen willingness to assist fellow colleagues 
• Must also demonstrate good interpersonal, organisational and analytical skills.
• Ability to meet deadlines, pay attention to detail and thrive in an environment that is always changing 

What we offer

At WTW Ireland, your wellbeing comes first.  Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day.  Customize additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com