IT Software Category Manager

The Role

Category strategy & pipeline

• Own and develop the Finance and Analytics category plans for 6-12 months: size the opportunity, define value levers (cost, risk, performance), set KPIs, and maintain a visible, prioritized pipeline of sourcing events and renewals aligned to stakeholder goals and business objectives.

• Embed ESG/diversity considerations and standardized ways of working that align with Procurement’s operating model.

Sourcing, negotiation & contracting

• Lead end‑to‑end sourcing projects or contract renewals in Ariba (RFI/RFP, evaluation, BAFO, award) and negotiate commercial/contractual terms in partnership with Business Stakeholders, Legal and Risk functions; ensure contract records are created/updated and stored within Ariba Contracts.

• Deliver measurable outcomes (TCO savings, cost avoidance, payment terms improvements, consolidation of suppliers/licences) and log benefits in the approved Ariba workflow.

Data stewardship in Ariba (single source of truth)

• Champion data quality across sourcing projects, contracts and savings forms—owning taxonomy alignment, metadata completeness and timeliness (e.g., renewal dates, values, clauses). Use the latest upload templates and required fields; fix gaps rapidly to keep reporting dependable.

• Produce category MI from, SpendViz and Ariba to inform decisions (pipeline, cycle times, compliance, value delivery).

Supplier Risk Management (SRM) & compliance

• Initiate and coordinate SRM assessments and ongoing reviews (e.g., InfoSec, Privacy, BCM/Resilience) for material/critical suppliers; ensure Riskonnect/Ariba status and artefacts are up to date.

• Operate to the Procurement Policy and Source‑to‑Pay process—no supplier discussions or commitments outside approved Ariba pathways; ensure stakeholder are advised to raise PO’s and approvals follow policy thresholds.

Stakeholder engagement & business partnership

• Act as trusted advisor to the Business Technology teams and adjacent technology stakeholders (Risk Analytics and Work & Rewards, Corporate Risk & Broking), align category plans with roadmaps and transformation priorities.

• Work seamlessly across UK/US/France & Mumbai teams; drive clarity on business requirements, evaluation criteria and decision governance.

The Requirements

• 5+ years in IT Procurement / Category Management (IT Software/SaaS).   Strong record leading multi‑stage sourcing and complex negotiations.

• Demonstrable a clear understanding of category planning capability (market analysis, segmentation, strategy, pipeline) and stakeholder management across business/technology and global time zones.

• Ideally to have hands‑on with Ariba Sourcing & Contracts (or equivalent S2P), or a commitment to learn and work within Ariba, with a clear data stewardship mindset—comfortable owning metadata, templates, and reporting to drive decisions.

• Solid understanding of supplier risk workflows and partnering with Legal, InfoSec, Privacy and BCM.

• Strategic and analytical thinker who converts insight into pragmatic commercial actions; excellent written and verbal communication, with a positive and “can do” approach to their work.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identity theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance, and other work/life resources. 
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets