Sales & Relationship Director

As part of the Global Specialty team within Insurance Consulting & Technology (ICT), you will drive and support the business development agenda for the team and broader ICT community. This position requires someone who is able to play two key roles: 

• Pathfinder – to build relationships, map opportunities and forge strong connections with the right people at selected clients, typically C-suite and budget-holders / decision makers
• Facilitator – to keep client interactions grounded in reality, ensure all relevant chances to add value / extract revenue are examined and to positively challenge the client and WTW to deliver maximum value

The Role

The Sales & Relationship Director will be:

• A trusted advisor to key buyers and the senior most contacts within the client.
• Best positioned to leverage our existing relationships and knowledge of their client(s) to set the stage for growth across ICT;
• A connector to Senior Sellers across all other parts of ICT
• A key convener around client relationships, and therefore not solely responsible for managing client relationships
• Proactively facilitate growth across ICT by connecting solutions within and outside of ICT with the client (leveraging other WTW teams where appropriate, including Willis Broking)
• Bring client knowledge and guidance to colleagues looking to pursue new business opportunities and/or retain existing business
• Gain a solid understanding of ICT’s propositions
• Identify and pursue cross-ICT sales opportunities, in collaboration with other Senior Sellers, to deliver growth
• Work closely with Sales Effectiveness Team to maximise own time spent on revenue generating activity
• Think longer term by discussing client need and generating opportunity beyond the current circumstances
• Coordinate client relationship activities across the wider team 
• The Sales & Relationship Director will be integral to the execution of WTW’s sales and client management strategy. To fulfil their role the Sales & Relationship Director must:
• Understand the client’s business and workforce issues, as well as buyer hubs 
• Lead account planning sessions 
• Facilitate revenue opportunities adjacent to role 
• Liaise with colleagues from all proposition areas to facilitate introductions of all propositions
• Work with relevant proposition leaders to identify leads for opportunities
• Delegate client issues to client teams to resolve – follow-up as necessary.

Principles and Accountabilities

• The Sales & Relationship Director will be integral to the execution of WTW’s sales and client management strategy. To fulfil their role the Sales & Relationship Director must:
• Understand the client’s business and workforce issues, as well as buyer hubs 
• Lead account planning sessions 
• Facilitate revenue opportunities adjacent to role 
• Liaise with colleagues from all proposition areas to facilitate introductions of all propositions
• Work with relevant proposition leaders to identify leads for opportunities
• Delegate client issues to client teams to resolve – follow-up as necessary

What you’ll bring

• Insurance Market experience – knowledge of the market, its players and the dynamics that shape it
• Sales or relationship management experience
• Commercial awareness – of clients and internally
• Driven and capable of operating independently, setting their own agenda and delivering on it
• Able to quickly build relationships and networks internally and within clients
• Demonstrate commercial awareness 

• Communicating with impact

What we offer

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com