Senior Director, Risk Advisory

Role Summary

The Senior Director, Enterprise Risk Advisory, leads strategic risk and insurance consulting across the Production team's complex accounts. The role exists because most large clients do not have a risk financing problem; they have an internal risk process problem. Insurance and risk management activities are fragmented across departments, accountability is unclear, and operating models do not scale. This role brings clarity, structure, and lower total cost of risk to strategic clients, and has proved to be a differentiator in new business pursuits.

Large construction and surety clients especially benefit from this kind of structured advisory work. Decentralized project operations, multi-entity ownership, national division fragmentation, complex subcontractor risk transfer, OCIP/CCIP programs, and surety credit relationships all create the kind of disjointed accountability this role is designed to address. This advisory work is woven into the team's standard service model for marquee accounts. Every strategic client receives this level of structured engagement, every year, as part of how we serve. The role positions the team as strategic advisor rather than placement intermediary, supporting retention, organic growth, and competitive differentiation at new business, especially in residential construction where this discipline is most needed.

Core Responsibilities

Aligning Roles and Functions at the Client Level

• Bring clarity to who owns what across risk, insurance, finance, legal, HR, and operations within client organizations.

• Identify duplication, gaps, and accountability ambiguity; recommend structural adjustments to risk management teams and shared workflows.

Optimizing Processes

• Review and redesign core insurance and risk workflows at the client level: claims management, risk control, data and metrics, insurance procurement alignment, underwriter readiness, governance and reporting.

• Lead structured stakeholder discovery sessions across client functions, internal partners, and external parties (insurers, TPAs, vendors).

• Improve data quality and presentation clarity for underwriting; strengthen the consistency of how clients are presented to insurer markets.

Improving Operating Models

• Assess how risk and insurance services are delivered (centralized, hybrid, or decentralized) and guide design choices that fit the client's scale and growth trajectory.

• Support clients through inflection points: IPO readiness, M&A integration, public-to-private transitions, geographic expansion, and risk function build-out.

Strategic Stewardship & Claims Strategy

• Author and present annual stewardship reports integrating loss trends, program performance, claim outcomes, market context, and forward-year strategy.

• Serve as senior strategic advisor on complex, high-severity, and reserve-sensitive claims; engage TPA leadership, defense counsel, and carrier claim handlers; lead annual TPA stewardship reviews.

• Data, Analytics & RMIS Oversight

• Own data integrity, dashboard design, reporting cadence, and KPI governance across assigned accounts; bridge disconnected data workflows between TPA, RMIS, broker analytics, and carrier portals.

New Business & Onboarding Support 

• Participating in finalist meetings as a visible embodiment of our consultative value proposition, articulating why our model differs from a transactional broker relationship.

• Lead structured onboarding of new strategic clients: discovery, baseline mapping, RMIS integration, TPA introduction, first-year stewardship plan.

• 20+ years of multi-line risk management, claims, and broking experience across industry verticals.

• Demonstrated leadership in risk consulting at a major broker or risk advisory firm; experience leading complex claim coverage appeals and dispute resolution with consistent positive client outcomes.

• Track record advising Fortune 1000 organizations and public entities on enterprise risk strategy, operations, and process improvement.

• Deep working knowledge of insurance placement and finance processes, P&C coverages, ERM team support, RMIS platforms, data analytics and KPIs, TPA and self-administration programs, and risk mitigation.

• Ability to think critically at enterprise risk levels and guide diverse cross-functional teams toward measurable risk improvement outcomes.

• B.S. in Finance, Business Administration, or related field; speaking presence at industry forums (RIMS national and regional) preferred.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $260,000-$285,000 USD per year.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Mental health/emotional wellbeing (including Employee Assistance Program), medical (including prescription drug coverage and fertility benefits), dental, vision, Health Savings Account, Commuter Accounts, Health Care and Dependent Care Flexible Spending Accounts, company-paid life insurance, supplemental life insurance, AD&D, group accident, group critical illness, group legal, identify theft protection, wellbeing program, adoption assistance, surrogacy assistance, auto/home insurance, pet insurance and other work/life resources
• Leave Benefits: Paid holidays, annual paid time off (includes state/local paid leave where required), company-paid disability (short-term and long-term disability), other leaves (e.g., bereavement, FMLA, ADA, jury duty, military leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets