Underwriting Manager - P&C Pricing, Product, Claims, and Underwriting, North America

Do you want to be at the forefront of insurance industry innovation and leadership? Do you want to help insurers across North America improve underwriting performance, optimize product portfolios, and drive profitable growth? Do you want to work with the original Insurtech, combining deep insurance expertise with market-leading technology?

WTW is seeking an experienced Property & Casualty (P&C) underwriting, product, pricing, or claims professional to join our Insurance Consulting and Technology (ICT) practice. This role is ideal for individuals who are passionate about helping insurers make better underwriting and product decisions, unlock value from data, improve portfolio performance, and modernize how insurance products are designed, managed, and monitored.

You will work alongside a team of underwriting, product, pricing, claims, analytics, and technology specialists to help insurers improve profitability through data-driven decision making, portfolio management, product innovation, underwriting transformation, and AI-enabled operating models.

Note: This position can be based in a major North American market and is open to remote/virtual work. Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Organization

ICT provides a powerful combination of advisory services for insurance companies, integrated with leading-edge technology solutions and software, all underpinned by unparalleled insurance and analytical expertise. Across our Property & Casualty practice (spanning personal, commercial, and specialty lines), we partner with insurers to improve underwriting and product performance, accelerate product innovation, strengthen portfolio management, and embed data-driven decision making throughout the organization.

WTW has ambitious growth plans for our North America P&C ICT practice, with a particular focus on expanding our impact across Commercial and Specialty Lines alongside our established Personal Lines footprint. Our goal is to substantially increase our role as a trusted advisor to carriers seeking to improve underwriting effectiveness, enhance product management capabilities, drive portfolio profitability, and modernize decision-making through analytics, AI, and technology. Our combination of deep market expertise and market-leading software solutions uniquely positions us to help clients transform how they evaluate risk, manage portfolios, and deliver sustainable profitable growth.

The Responsibilities

• Lead and support client engagements focused on underwriting strategy, portfolio management, product innovation, and underwriting transformation.
• Advise insurers on risk appetite, segmentation, portfolio steering, and underwriting performance improvement.
• Help clients modernise underwriting operating models and decision-support frameworks.
• Support the design and implementation of underwriting workbenches, referral strategies, and underwriting governance frameworks.
• Collaborate with actuarial and analytics teams to translate insights into underwriting action.
• Demonstrate applications of WTW technology solutions to support underwriting effectiveness and portfolio management.
• Contribute to the development of WTW intellectual capital and market propositions across Commercial and Specialty Lines.
• Mentor junior consultants and support business development activities.
• Build trusted relationships with underwriting, product, CUO, and business leadership teams.

The Requirements

• 4+ years of P&C experience in underwriting, product management, portfolio management, or underwriting strategy. 

• Experience in Commercial, Specialty, and/or Personal Lines insurance. 

• Understanding of underwriting operations, portfolio management practices, and insurance product design. 

• Experience developing underwriting strategies, appetite frameworks, product enhancements, or portfolio initiatives. 

• Ability to communicate effectively with underwriting, actuarial, and executive stakeholders. 

• Strong commercial acumen and problem-solving skills. 

• Interest in consulting, client leadership, and business development activities. 

• Willingness to travel to support client engagements, team collaboration, and industry events, as needed.

Note: While candidates may bring deeper experience in a specific segment (Commercial, Specialty, or Personal Lines), this role supports clients across the broader P&C landscape.

Nice to Haves

• Experience working within Commercial, Specialty, or Personal Lines underwriting organizations, including underwriting strategy, portfolio management, or product development functions. 

• Familiarity with the underwriting technology landscape, including underwriting workbenches, decision-support platforms, rules engines, workflow tools, and other solutions that enable more effective underwriting and portfolio management. 

• Understanding of how modern underwriting capabilities such as portfolio steering, risk appetite management, referral optimization, straight-through processing, and underwriting automation can improve business performance. 

• Experience supporting or leading underwriting, product, operating model, or underwriting transformation initiatives. 

• Experience partnering with actuarial, analytics, data science, or technology teams to translate insights into underwriting and business outcomes. 

• Knowledge of how data, analytics, and AI can enhance underwriting decision-making, risk selection, product development, and portfolio performance. 

• Familiarity with insurance technology solutions, including underwriting, pricing, and analytics platforms such as WTW Radar and related ecosystem tools.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Compensation and Benefits 

Benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation 

The salary compensation range being offered for this role is $150,000 to $200,000.

This role is also eligible for an annual short-term incentive bonus. 

Company Benefits:

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

EOE, including disability/vets