Every October, Black History Month in the United Kingdom (UK) invites us to pause, reflect and celebrate the stories that shape our community of colleagues.
This date was introduced in the UK in 1987, led by Akyaaba Addai-Sebo as part of the African Jubilee Year, with the aim of highlighting the contributions of Africans to British cultural, political and economic life.
Since then, Black History Month has evolved into an interracial observance, also recognising the stories and achievements of people of Asian heritage and other ethnic minorities.
But we go beyond celebration: here at WTW we actively support our colleagues by fostering an environment where everyone feels valued and empowered. Through dedicated inclusion networks, inclusive policies and ongoing dialogue, we ensure that all colleagues have the space and support to share their stories, embrace their identities and grow.
This year, we sat down with two colleagues to hear about their journeys, the challenges they’ve faced and the ways WTW has helped them feel a true sense of belonging.
Their experiences reflect our commitment to inclusion and the importance of creating a workplace where everyone can be themselves and thrive.
Finding our path: Journeys of belonging
Many of us have traveled far across continents, cultures and careers. Pav Chahall, Head of Supplier Risk Management, shared how his parents moved from North India to the UK as children, seeking opportunity and a new beginning.
Pav’s own journey has been marked by learning, mentorship and the courage to take leaps into the unknown. “You’re always learning, you never stop. Sometimes you don’t succeed but you always learn.”
Carlos Pereira, Global Chief Privacy Officer, described the courage it took for his family to relocate from Guiné Bissau to Portugal, seeking a better future.
Growing up in new environments, Carlos found that openness, resilience and positivity helped him connect with others and build lasting relationships.
The power of family and community
Family is a recurring theme in this conversation. Pav emphasized how Indian culture centers around family and how he makes a conscious effort to keep his children connected to their roots.
“The human interaction, the lessons from previous generations, are invaluable. That’s the biggest gift someone can give: Experience.”
Here at WTW, we see colleagues supporting each other, sharing traditions and celebrating differences. These connections help us feel seen and valued.
As Carlos shared, “Celebrating Black History Month at work creates workplace awareness, which helps us to get to know and understand each other better.”
That’s why groups like the Multicultural Inclusion Network (MCIN) matter: They spark conversations, educate and help us see each other more clearly.
More about the Multicultural Inclusion Network (MCIN)
The MCIN is one of the many networks within the company that connects colleagues from different backgrounds, fostering inclusion and open dialogue.
As co-chair of MCIN in the UK, Pav highlights how both these networks and WTW’s culture create a welcoming environment.
“The environment here is all about collaboration, embracing cultures and welcoming changes. The reason I’ve been here for these years is that I’ve found it very warming and welcoming.”
MCIN helps create an environment where all colleagues can celebrate their identities and learn from each other, making WTW a place where cultural diversity truly thrives.
Overcoming challenges and embracing identity
Moving to a new country or stepping into a new role can bring feelings of doubt. Pav Chahall spoke about the importance of embracing vulnerability and asking questions, even when no one else would. “It’s OK if you make mistakes. Not every conversation will be perfect, but you learn how to handle it going forward.”
Bringing your whole self to work is an act of pride. Pav described wearing a Sikh bangle, a symbol of his faith and heritage, every day. “I know when people ask, they’re not trying to offend, they want to expand their knowledge. And yes, this is my identity, my belonging to my community.”
Leadership and representation
Inclusion is a journey, not a destination.
Our leaders play a vital role in fostering authentic, inclusive environments.
Carlos Pereira, who leads a global team, described his leadership style as authentic and inclusive, always striving to engage colleagues from every background.
“Inclusive leadership is essential for promoting an environment where everyone can thrive”, Carlos said.
Join a community where you belong
We prioritise creating spaces where everyone feels free to be themselves and bring their true selves to work. Our commitment to ongoing dialogue, engagement and authentic leadership shapes a culture where individuality is celebrated and colleagues are empowered to share their stories.
Black History Month in the UK reminds us how these efforts help us grow stronger together, building a workplace where everyone truly feels they belong.
If you’re looking for a place where your story is valued and where you can be lifted up by those around you, start a career that moves you at WTW.
- Colleague Spotlight
- ExperiencedProfessionals
- Inclusion at WTW
