Carrier Management Intern – Market Engagement and Data & Analytics, Pacific

The WTW Pacific Intern Program is a structured, immersive experience designed for students to bridge the gap between academic study and professional practice in strategic engagement and data & analytics.

Our Carrier Management team manages the strategic relationships with Willis' insurer partners across the Pacific region – providing insights and strategic advice with a focus on data & analytics.

Program Structure & Eligibility

• Academic Status: This program is specifically designed for students in their final year of studies.
• Work-Study Balance: You will continue to complete your degree while simultaneously gaining practical experience working within our business.
• Duration & Commitment: The program runs for 10 months, requiring a commitment on average of 2–3 days per week.
• Employment Basis: Interns work on a casual basis, utilising a timesheet system to be paid for the specific hours worked (typically 2–3 days).

Day-to-Day Learning

• Direct Mentorship: You will work directly alongside a Carrier Manager, receiving hands-on on-the-job training and support.
• Core Tasks: The role involves a diverse range of administrative, project-based, and research-oriented tasks.
• Supportive Environment: You will work alongside experienced, committed, and supportive colleagues.

Career Pathway

• Future Opportunities: At the conclusion of the 10-month term, there may be an opportunity to transition into a permanent position with the firm, depending on current business openings.

Position Overview

• Role: Intern, Carrier Management & Broking Analytics
• Location: Sydney
• Duration: 10 months, 2-3 days per week
• Reporting To: Carrier Manager

Core Responsibilities

The Intern will support the Carrier Management & Broking Analytics team with key tasks:

• Administrative Support: Assist in the preparation of carrier management reports, pipelines and one off carrier projects.
• Data Analysis: Gather and analyse core carrier management data identifying trends for feedback both internally and externally to strategic carrier partners
• Market Research: Conduct research on industry trends and legislative changes as applicable.
• System Management: Maintain up-to-date internal databases to support go to market strategy.
• Market Engagement: Shadow senior brokers in meetings; actively participate in internal briefings and practice professional etiquette in high-stakes environments.

Interpersonal & Behavioural Competencies

• Active Listening & Observation: The ability to distil complex information and ask clarifying questions.
• Professional Presence: Representing the firm with poise and clarity, whether communicating via email, phone, or in person.
• Collaborative Spirit: Proactively offering support to team members during peak periods and being a "team-first" contributor.
• Adaptability: Maintaining a positive and flexible attitude when project timelines or client requirements shift rapidly.
• Emotional Intelligence: Demonstrating empathy and self-awareness when navigating different stakeholder perspectives (e.g., balancing the needs of a site manager vs. an underwriter).

WTW Values Alignment

• Client Focus: Acting in our clients' best interests by striving to understand their needs and exceeding their expectations.
• Teamwork: Bringing innovative solutions and world-class advice by working together; "When you get one of us, you get all of us".
• Integrity: Maintaining the trust of our clients through professionalism and accountability for our actions and results.
• Respect: Supporting and celebrating differences while managing relationships, both inside and outside the company, with fairness.
• Excellence: An unrelenting focus on innovation, quality, risk management, and personal growth.

Desired Skills & Qualifications

• Currently pursuing or recently completed a degree in Business, Finance, Law, Computer Science, or Data Analytics / Data Science
• Strong verbal communication: Ability to articulate complex ideas clearly to diverse audiences.
• Relationship Management: An aptitude for building rapport and maintaining positive professional networks.
• Strong analytical skills and attention to detail.
• Proficiency in Microsoft Office Suite.
• A genuine interest in the insurance, risk management, and carrier strategy.

The Application Process

To be considered for this role, please submit an up-to-date resume/CV with your most recent tertiary education transcript(s) attached directly after your resume, along with a cover letter outlining your interest. 
Please note our system only accepts two files, so combine your resume and transcript(s) into a single document.

• Stage 1: Online application and recruiter review 
  • Applications close: 10 April 2026
• Stage 2: Pre-recorded video interview (Hirevue) 
  • To be completed: around 17 April 2026 
• Stage 3: Online Assessments (Saville) 
  • Expected completion: around 24 April 2026
• Stage 4: Virtual/In-Person interview with hiring manager and team 
  • Expected to take place: late April to early May 2026
• Stage 5: Offer and onboarding 
  • Target timing: around 15 May 2026

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.  

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. 

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com