Claims Manager

The Role

Position is fully dedicated to a Willis client who has major construction projects in Boise, ID

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

Primary Responsibilities 

-Manage and direct Workers’ Compensation (WC) claims for large‑scale construction projects in Idaho.

- Coordinate OCIP WC claims program including appropriate First Notice of Loss, adjuster assignment, etc.  

- Collaborate with carriers, TPAs, and other stakeholders.

- Participate in claim reviews and strategy calls.

- Review loss reports and support reserve/settlement analysis.

-Coordinate claim management resources such as Nurse Case Management, Defense Counsel, and on-site medical.

-Escalate complex or disputed claims through appropriate channels to ensure line-of-sight amongst stakeholders

The Requirements

- WC claims experience in Idaho.

- 30 days in Boise, ID for training; quarterly site visits to Boise.

- Strong claims knowledge and analytical ability.

- Familiarity with Construction claim programs.

- Effective communicator and collaborator.

This position will remain posted for a minimum of three business days from the date posted or until sufficient/appropriate candidate slate has been identified.

Company Benefits 

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets