KYC Compliance Officer - French Speaker

About Us

WTW is not just another advisory, broking, and solutions company—we’re a storied institution that’s been turning risk into opportunity since 1828. From insuring the Titanic to supporting NASA’s Moon Buggy, our legacy is built on innovation and resilience. And at our Lisbon Regional Delivery Hub, a dynamic team of 300+ professionals is driving that legacy forward every day.

The Opportunity

In our "Corporate Risk and Broking" division, we empower companies to navigate the complexities of risk and insurance management. By aligning our strategies with our clients’ corporate goals, we create robust, cost-effective solutions that protect their businesses and fuel growth.

From day one, you will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

What You’ll Bring

As a Compliance Officer within the KYC department, your role will be to : 

• Follow the KYC activity related to Business Lines and Central Compliance
• Ensure and guarantee the quality and compliance of information about WTW prospects and customers:
• upon entering into a relationship 
• throughout the contractual relationship
• during renewal periods
• Participate in KYC reminder campaigns with sales teams and strictly follow the perimeters for which you are in charge.
• Rigorously compile the KYC files for each prospect or client: collection of supporting documents from the entity, verifications and collection of information from legal representatives (leaders) and beneficial owners.
• Ensure KYC process on all business lines (health and benefits, corporate risks, etc.)
• Analyze at 1st level the alerts reported on all customers and third parties (beneficiaries of compensation, suppliers, among others) with which WTW may be required to compensate. 
• Report cases requiring a higher level analysis.
• Participate in the filtering of customer data/third parties of specific scope
• Contribute to the reporting of filtering data on PEP lists, sanctions in view of the constitution of AML reporting to insurer partners and regulatory authority
• Maintain data quality and accuracy in compliance systems
• Support the implementation of new processes by ensuring their proper application,
• Help WTW Group employees to know their regulatory obligations and to apply them as part of their daily KYC activities. 

What You’ll Bring

We are seeking a motivated colleague to join our dynamic organisation. The ideal candidate will demonstrate the following qualifications and attributes:

• Higher education or a Higher Education Technical Diploma.
• Proven experience in a similar role within the insurance or banking sector.
• Strong attention to detail and a commitment to maintaining data accuracy and quality.
• Excellent analytical, communication, and adaptability skills.
• A collaborative approach and the ability to work effectively within a team.
• Fluency in French and good operational proficiency in English.
• Knowledge in MS Office, SharePoint, Power BI, and AI tools.
• Familiarity with screening and workflow systems such as Actimize, World-Check, or Fircosoft will be an advantage.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.