Internships are often a first real look into what working in a professional environment feels like. For Madison Johnson, a Corporate Risk and Broking intern in the US, the experience has been both eye-opening and rewarding. From mentorship and networking to community service and meaningful work, Madison describes the way that her internship has transformed her tomorrow in one word: exciting.
One of the highlights of Madison’s experience has been the strong emphasis on mentorship. “WTW has really made mentorship a priority,” she explains. Madison was paired with a mentor named Emma, and the two meet weekly throughout the internship. These regular check-ins provide space for Madison to ask questions, get advice and talk through what she’s learning.
“She’s always willing to share advice, answer my questions and just check in,” Madison says. “We even found time to meet up for coffee in person, even though we’re in offices on opposite sides of the state.” Having a dedicated mentor has helped Madison feel supported and guided as she navigates the early stages of her career.
Beyond day-to-day work, Madison has also had opportunities to participate in activities that give back to the community. One particularly meaningful experience was volunteering with the Insurance Industry Charitable Foundation (IICF) at Friendship Camp, a summer camp designed for kids and young adults with special needs.
“I helped lead a group of 18 to 25-year-olds alongside Adrien from the Casualty team,” she says. “It was such a fun and meaningful day.” The experience gave Madison the chance to connect with colleagues in a different setting while making a positive impact.
She’s also preparing for another volunteer initiative through the Harvest Pack event. “We’ll be packing 25,000 meals for people in need,” she explains. For Madison, these opportunities reflect a culture that encourages employees and interns alike to get involved. “WTW really encourages interns to give back,” she says.
Networking has been another standout part of the internship. Madison says she has been able to connect with professionals across the insurance industry through a wide variety of events and informal meetups.
“So many opportunities have come up and they’ve been some of the best parts,” she says. “I’ve had coffee chats, lunches, dinners and happy hours with carriers.” These experiences have helped her build relationships and gain insights into different areas of the industry.
She has also attended several memorable events, including a Pride celebration, a TopGolf networking night hosted by a carrier, a pre-release Superman screening and the RIMS golf tournament. “It’s been such a great way to connect with people across the industry,” Madison explains.
Support from leadership has also played a major role in shaping her experience. According to Madison, leaders across the organization make a genuine effort to engage with interns.
“My Large and Complex Casualty team has been intentional about including me and teaching me from day one,” she says. “Leadership genuinely shows up for interns.”
Madison has had the opportunity to connect with several leaders who have shared their time and advice. “They’ve all been generous with their time. It’s clear that leaders here truly value and invest in the next generation.”
When asked about the best part of the internship so far, Madison doesn’t hesitate. “The people,” she says. “I’ve met so many smart, driven and passionate individuals who have made me feel supported and valued.”
She also appreciates the meaningful work she has been able to do. “I’ve been trusted with real work, included in strategy and client meetings and truly welcomed,” Madison says. “That honestly surprised me stepping into the corporate world.”
For students considering applying for an internship, Madison offers simple advice: be curious and proactive. “Ask lots of questions and take the initiative to schedule coffee chats and meetings,” she says. “This industry is complex, but it’s also full of opportunities if you’re willing to learn.”
And if they’re wondering whether they should choose WTW? Madison’s answer is enthusiastic. “Absolutely go for it,” she says. “The culture, the people, the experience, it’s all been better than I could’ve imagined.”
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