Advocacy Support Specialist (SouthEast RAFT Role)

About WTW

Willis Towers Watson (NASDAQ: WTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.
We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.
Together, we unlock potential.

About Role

•    Deliver accurate and timely monthly revenue and expense reports, ensuring full compliance with group income recognition policies, SOX regulations, and audit requirements.
•    Maintain up-to-date documentation for all existing and newly developed reporting processes.
•    Provide clear and actionable insights into revenue performance through effective engagement with business stakeholders.
•    Ensure all reports are completed within agreed timelines and meet established service level agreements (SLAs).
•    Collaborate with Business Finance Partners to support the preparation of reliable revenue and expense forecasts and budgets.
•    Perform thorough reconciliations, ensuring all deferrals and accruals are well-documented and correctly recorded.
•    Generate revenue analysis reports with precision and punctuality to support financial decision-making.
•    Conduct detailed expense variance analysis and produce exception reports to highlight key deviations.
•    Develop subject matter expertise in revenue and expense reporting, offering data-driven recommendations to enhance and streamline financial processes
 

Principal Duties/Responsibilities:

•    Cost Estimation & Analysis:
•    Collect and analyse data to estimate costs for projects, products, or services.
•    Perform cost variance analysis by comparing actual costs to budgeted figures.
•    Develop and maintain cost models and databases.
•    Reporting & Recommendations:
•    Prepare detailed cost reports and present findings to management.
•    Identify cost saving opportunities and recommend efficiency improvements.
•    Assist in preparing revenue analysis reports, ensuring they are delivered accurately and on schedule, while identifying key trends and insights to support financial planning and decision making.
•    Coordinate the monthly RAFT cycle by gathering and validating inputs, monitoring completion, resolving gaps, and enabling accurate, on time reporting.
•    Support budgeting and forecasting processes.
•    Ensure compliance with financial regulations and internal policies.
•    Own and continuously improve trackers, dashboards, and management reports that provide clear visibility into activity, trends, service metrics, risks, and deliverables.
•    Safeguard data integrity by reviewing information for accuracy, consistency, and completeness, investigating discrepancies, and driving timely resolution of data-quality issues.
•    Produce high-quality recurring and ad hoc reports, executive ready summaries, presentations, and planning materials that translate information into clear business insights.
•    Provide dependable operational and administrative support for meetings, business initiatives, client related activities, and special projects, ensuring effective preparation and follow through.
•    Handle sensitive business, financial, and client information with discretion and in full compliance with applicable policies, controls, and procedures.
•    Collaboration & Compliance:
•    Work with cross functional teams to gather and interpret cost & revenue related data.
•    Assist in financial planning and risk analysis to mitigate cost overruns.

Skills

•    Knowledge of cost accounting standards and practices.
•    Ability to work independently and manage multiple projects.
•    Advanced proficiency in Microsoft Office products, particularly Excel and PowerPoint, with the ability to create robust analyses, dashboards, and management ready presentations.
•    Strong analytical thinking and structured problem solving, with exceptional attention to detail and a commitment to data accuracy.
•    Excellent organisation and time management skills, with the ability to balance competing priorities, meet recurring deadlines, and adapt to evolving business needs.
•    Clear and confident written and verbal communication, with a strong customer and client service orientation.
•    Demonstrated initiative, accountability, adaptability, and a continuous improvement mindset.
 

•    Finance Graduate / Postgraduate with strong excel skills 
•    Should have 5 or more years of work experience in Accounting/ Finance
•    Proven experience in cost analysis, Revenue reporting, budgeting, or financial planning.
•    Strong analytical and problem-solving skills.
•    Proficiency in Excel and financial software (e.g., SAP, Oracle).
•    Excellent communication and presentation skills.
•    Experience supporting finance, reporting, operations, account support, or data-driven business processes in a deadline focused environment.
•    Proven judgement, professionalism, and commitment to maintaining confidentiality when handling sensitive information
 

Application process:

• Application review
• Virtual or in person interviews
• Technical assessment / interview
• Offer & onboarding

WTW is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.