Associate - Client Service and Delivery

Assists the Client Service Team in producing accurate and pertinent information on a timely basis to enable the captive Boards and client representatives to make informed decisions. May liaise with parent company, insurance regulator, directors, and service providers in respect of the above.

The Role:

Qualifications:

•4 year degree in Accounting, Finance or related area or CPA qualification

•License not required

Skills:

Advanced Computer Skills

Knowledge/Experience:

Knowledge of captive insurance industry – (1) accounting for captives (2) insurance products for captive operators and (3) problem resolution

•Client Service and interpersonal skills; comfortable dealing directly with clients

•Excellent verbal and written communication skills

•Beginning presentation skills

•Compliance knowledge

•Can solve minimally complex issues and will raise more complex issues to higher level

The Responsibilities:

Manager of people (to include number of reports) or individual contributor:

Individual Contributor. Part of the Client Service Team

Geographic scope of role:

Domicile Office 

Budgetary and risk management responsibilities:

None

Revenue responsibilities:

None

Compliance:

Understand and adhere to all Willis Towers Watson Excellence Model standards

Others:

As required

Willis Towers Watson Values & Behaviors

• WTW Values & Behaviors will underpin all roles and will guide performance criteria.

• This includes a commitment to inclusion and diversity.

Regulatory Requirements

Holds all regularatory licenses, permissions and technical or other requirements applicable under local legislation.

Willis Towers Watson Competencies

Business Acumen

Functional Technical Skills

Problem Solving

Decision Quality

Time Management

Presentation Skills

Written Communication

Customer Focus

Peer Relationships

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Group Critical Illness, Life Insurance, AD&D, and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off, Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, Jury Duty, Military Leave, and Parental and Adoption Leave)
• Retirement Benefits: Non Contributory Pension Plan.

EOE, including disability/vets

This position will remain posted for a minimum of five business days from the date posted or until sufficient/appropriate candidate slate has been identified.