Business Analyst (12-Month Fixed Term Contract)

We are seeking an experienced Business Analyst on a 12-month fixed term contract to support the definition, build, and implementation of a business-critical application within the general insurance industry. Reporting to the Head of PMO, this role will work closely with business stakeholders, technical teams, and delivery partners to ensure the solution meets business needs and is successfully implemented. This role is suited to a BA with hands-on experience delivering general insurance projects, who understands insurance operations and can translate business requirements into effective system solutions.

Key Responsibilities

• Elicit, analyse, and document business, functional, and non-functional requirements within a general insurance context
• Work closely with technical teams and vendors to translate business requirements into solution design and system configuration inputs
• Analyse existing insurance processes, policies, and data flows, supporting the definition of future-state processes and identifying impacts
• Support build, testing, and defect resolution activities, validating that solutions meet agreed requirements
• Assist with data migration activities, including data mapping, validation, and reconciliation
• Support business readiness, user validation, and Go-Live activities, ensuring the solution is fit for purpose
• Contribute to change and communication activities, helping stakeholders understand impacts and adopt new ways of working

What You’ll Bring

• Proven experience as a Business Analyst delivering projects within the general insurance industry (essential)
• Experience supporting new software builds, system implementations, and/or data migration initiatives
• Strong ability to work effectively with business stakeholders, technical teams, and delivery partners
• Strong analytical and problem-solving skills, with high attention to detail
• Experience using analytical and reporting tools, such as Power BI, to interpret and validate data (desirable)
• Clear, confident written and verbal communication skills

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.  

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. 

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com