Senior Marine Claims Specialist

The Senior Marine Claims Specialist is part of the Marine Claims Advocacy group and responsible for timely and professional assistance and support including analysis, reporting and advocacy of current, future or potential claims. This position acts as an advocate and claims specialist and maintains positive relations with co-workers, claimants, producers, account executives, account managers, and carriers. 

The Role:

Performance Objectives:

• Responsible for evaluation and direct handling of first party Hull & Machinery and Third-Party Marine Liability (Marine General Liability, P&I, Marine Terminal Operators Liability, etc.) claims. 
• Support Marine Claims Head in managing large losses within Hull & Liability lines of business. 
• Review the facts of the claim in light of the policy terms and conditions
• Provide guidance to the Assured regarding the claims process and what information and documentation is necessary to get the claim moving in the right direction. 
• Report claims to the relevant Underwriters including any following markets and excess underwriters as and where appropriate.
• Instruct surveyors and other experts as and where appropriate. 
• Maintain regular diary for follow up with Assured, underwriters, and surveyors as necessary.
• Communicate with the Assured to obtain the information and documentation necessary to bring the claim to resolution. 
• Draft presentation of claim for submittal to Underwriters on Hull & Machinery claims as well as liability claims. 
• Maintain and update loss records, providing same to placing team when and as required
• Function as a resource on Shipowner’s accounts within the practice; participate in client communications/conference calls/meetings and provide technical expertise

The Requirements

• High school diploma required. College degree preferred
• More than 7 years insurance claims experience
• direct marine hull and liability claims experience 
• Insurance broker’s P&C license required
• Ability to utilize Microsoft Office Suite effectively, including PowerPoint, Word, Excel and Outlook
• Knowledge of Microsoft Dynamics CRM is helpful
• Excellent interpersonal and communication skills
• Excellent problem-solving skills
• Exceptional time management and organizational skills with a track record of success working against tight deadlines
• Ability to work collaboratively with others 
• Must demonstrate attention to detail
• Ability to conduct research
• Must demonstrate core competency of Willis Towers Watson Values & Vision

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. 

Willis Towers Watson is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, religion, sex, sexual orientation, gender identity, national origin, age, status as a protected veteran, or disability.

Compensation
The base salary compensation range being offered for this role is $125,000 - $150,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off 
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans. 

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets