Business Support Specialist – German speaker

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity
 

From day one, you will be assigned your own responsibilities, giving you exposure to client assignments and enabling you to build up valuable experience and skills. You will have opportunities to gain exposure to different aspects of our business and will be able to gain a solid understanding of what we do and how we do it.

What will you do?

In addition, you’ll be working on real client projects by performing the following tasks:

• Support of the operational business
• Setting up accounting and financial flows when setting up new contracts, by providing the necessary data (contract input, contributors, commissions, etc.)
• Managing the inventory of the client or product portfolio for which they are responsible
• Handling unallocated funds (identification and allocation
• Creation and booking of fee and honorarium invoices
• Booking and monitoring of insurance policies and premiums
• Coordination of intercompany activities, including payments and invoice collection
• Adjustment of posting differences
• Preparation of invoices, bordereaux, and related documents for policies with broker invoicing
• Correspondence within the team and insurer in German and English

What You’ll Bring

We are looking for a highly driven professional with strong interpersonal skills who is motivated to join a large, dynamic organization. 

• Experience in client service or operational processes, ideally within an insurance or service-oriented environment.
• Strong understanding of processes, data quality and digital workflows, combined with a high level of technical aptitude.
• Excellent analytical and problem-solving skills, with a genuine interest in continuous improvement.
• Strong communication and collaboration skills, with the ability to work effectively across different departments.
• Advanced proficiency in Microsoft Office 365, particularly Excel, Word and PowerPoint.
• Experience working in cross-border or international teams.
• Fluent in German and English, both written and spoken.
• Excellent organisational skills with a structured and methodical way of working.
• Ability to work in a focused manner while remaining flexible in prioritising workload and requests.
• Strong teamwork and interpersonal skills.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.