Client Service Support

Client Services Support

The primary purpose of this role is to provide a superior level of support to the Client Service Teams in order to assist the business in the achievement of its Objectives. The company Objectives are expressed in terms of Client, Financials, People and Operational Excellence.

In our Corporate Risk and Broking Retail line of business, we provide appropriate and innovative Insurance Programs for our Clients.  Our clients rely on us to craft strategies to quantify, mitigate, and transfer risk, taking advantage of our specialist industry experience and unparalleled market know-how.

The Role 

• Assist business in achieving the best client service in an efficient and friendly manner and assisting to ensure that all client deadlines are met

• Document management of inbound and outbound documents

• Assist broking teams with renewal invites, reminders, debiting and file management

• Assist in company audit processes.

• Develop system expertise and technical knowledge with a view to progressing toward a client engagement role

• Ensure compliance with all regulatory requirements and company procedures

• Participate in project work

• Provide assistance to all colleagues including new joiners and build relationship with colleagues in other teams both on and off shore

What you’ll bring 

• Previous experience working for an insurer or broker is desirable but not essential

• APA qualified with a view to progressing to achievement of CIP

• Hard working, proactive and flexible

• Capable of solving problems

• Good interpersonal, organisational, analytical and communication skills

• Highly accurate with good attention to detail in completion of all tasks

• Strong Team player

What we offer 

At WTW Ireland, your wellbeing comes first.  Depending on your role, you'll receive either 23 days of annual leave plus up to 13 flexible days, or 25 days of annual leave with the option to add 5 extra days—giving you plenty of time to rest and recharge. You'll also benefit from a €1,500 health insurance allowance, life assurance, future-focused pension contributions, hybrid working options, educational support and a dedicated volunteer day.  Customise additional flexible benefits with extras like our share scheme, cycle-to-work programme, and enhanced optical cover. Start making the most of your career and wellbeing with a range of benefits tailored for you

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com