Description

About WTW
WTW is a globally recognized advisory, broking, and solutions powerhouse, turning risk into opportunity for clients across the globe. With roots tracing back to 1828 — from insuring the Titanic in 1912 to supporting the Moon Buggy in 1971 — our legacy is built on innovation, trust, and transformation. Today, over 40,000 colleagues in 140 countries continue to shape the future with purpose and passion. Our mission? To transform tomorrow.

The opportunity

At WTW, our Enterprise Delivery Organization (WE DO) plays a vital role in driving collaboration, innovation, and efficiency across the business. Bringing Operations, Technology, Real Estate & Workplace Solutions (RE&WS), and Global Service Delivery (GSD), WE DO connects colleagues worldwide to deliver smarter, faster, and more effective solutions. At WE DO we enable growth, improve client service, and create opportunities for colleague development. As part of WE DO, you will benefit from a global network of expertise, resources, and best practices, while contributing to shaping the way WTW operates and delivers value to its clients.

As an HR Specialist, you’ll be at the heart of our Integrated Service Delivery model, delivering high-impact HR services to business stakeholders and our HR community. You’ll bring your expertise to ensure smooth, efficient, and people-first HR operations across the region.

If you're detail-oriented, service-minded, and fluent in both French and English, this is your opportunity to thrive in a dynamic, global environment.

What You’ll Do

HR Services

Provide daily guidance and support to the HR Services team.
Deliver seamless HR administration across the employee lifecycle.
Draft and update key HR documents (e.g., employment contracts, change letters).
Advise line managers and employees on general HR queries.
Monitor the case management system (ServiceNow) and route queries appropriately.
Build strong partnerships with Regional HR teams and other stakeholders.
Contribute to ad-hoc projects that shape and improve our service delivery.

HR Systems & Data

Maintain accurate employee data in HR systems (Oracle HCM, Talent Acquisition Cloud, ServiceNow).
Manage employee records including onboarding, offboarding, contractual changes, time off, and more.
Generate and maintain HR reports to ensure data integrity and informed decision-making.

Customer Experience

Act as the first point of contact for all HR administration inquiries.
Provide timely, accurate, and friendly support in line with WTW’s service standards.

Qualifications

What You’ll Bring

Bachelor’s degree (preferred).
Proven experience in HR administration and processes.
Strong communication and client service skills.
Native-level French and business-level English (written and spoken).
Attention to detail with strong MS Office and HR systems proficiency.
Ability to work independently and collaboratively in a fast-paced environment.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.

Contacts non sollicités

Tous les CV/profils de candidats non sollicités transmis via notre site web ou aux comptes e-mail personnels des employés de Willis Towers Watson sont considérés comme la propriété de Willis Towers Watson et ne sont pas soumis au paiement de frais d’agence. Afin d’agir en qualité d’agence/de cabinet de recrutement autorisé pour le compte de Willis Towers Watson, une telle agence doit disposer d’un contrat formel écrit, en vigueur et signé par un recruteur autorisé de Willis Towers Watson, et entretenir une relation de travail active avec l’entreprise. Les CV doivent être transmis conformément à notre processus de soumission des candidatures, lequel implique une participation active à la recherche en question. De même, pour nos agences/cabinets de recrutement autorisés, si le processus de soumission des candidatures n’est pas respecté, Willis Towers Watson ne versera pas de frais d’agence. Willis Towers Watson est un employeur qui défend l’égalité d’accès à l’emploi. Si vous souhaitez que nous conservions vos coordonnées pour une utilisation ultérieure, veuillez envoyer un e-mail à l’adresse Agency.inquiries@willistowerswatson.com .

Nos bureaux

Nos collaborateurs répondent aux besoins de clients répartis dans plus de 140 pays et marchés à travers le monde. Cela confère une dimension mondiale à tout ce que nous accomplissons, et vous permet de bénéficier de nombreuses opportunités palpitantes de collaboration et de développement professionnel. Explorez la carte ci-dessous pour découvrir où votre carrière pourrait vous mener.

HR Specialist - French Speaker (Parental Leave Cover)