HR Specialist - French Speaker (Parental Leave Cover)

About WTW
WTW is a globally recognized advisory, broking, and solutions powerhouse, turning risk into opportunity for clients across the globe. With roots tracing back to 1828 — from insuring the Titanic in 1912 to supporting the Moon Buggy in 1971 — our legacy is built on innovation, trust, and transformation. Today, over 40,000 colleagues in 140 countries continue to shape the future with purpose and passion. Our mission? To transform tomorrow.

The opportunity 

At WTW, our Enterprise Delivery Organization (WE DO) plays a vital role in driving collaboration, innovation, and efficiency across the business. Bringing Operations, Technology, Real Estate & Workplace Solutions (RE&WS), and Global Service Delivery (GSD), WE DO connects colleagues worldwide to deliver smarter, faster, and more effective solutions. At WE DO we enable growth, improve client service, and create opportunities for colleague development. As part of WE DO, you will benefit from a global network of expertise, resources, and best practices, while contributing to shaping the way WTW operates and delivers value to its clients.

As an HR Specialist, you’ll be at the heart of our Integrated Service Delivery model, delivering high-impact HR services to business stakeholders and our HR community. You’ll bring your expertise to ensure smooth, efficient, and people-first HR operations across the region.

If you're detail-oriented, service-minded, and fluent in both French and English, this is your opportunity to thrive in a dynamic, global environment.

What You’ll Do

HR Services

• Provide daily guidance and support to the HR Services team.
• Deliver seamless HR administration across the employee lifecycle.
• Draft and update key HR documents (e.g., employment contracts, change letters).
• Advise line managers and employees on general HR queries.
• Monitor the case management system (ServiceNow) and route queries appropriately.
• Build strong partnerships with Regional HR teams and other stakeholders.
• Contribute to ad-hoc projects that shape and improve our service delivery.

HR Systems & Data

• Maintain accurate employee data in HR systems (Oracle HCM, Talent Acquisition Cloud, ServiceNow).
• Manage employee records including onboarding, offboarding, contractual changes, time off, and more.
• Generate and maintain HR reports to ensure data integrity and informed decision-making.

Customer Experience

• Act as the first point of contact for all HR administration inquiries.
• Provide timely, accurate, and friendly support in line with WTW’s service standards.

What You’ll Bring

• Bachelor’s degree (preferred).
• Proven experience in HR administration and processes.
• Strong communication and client service skills.
• Native-level French and business-level English (written and spoken).
• Attention to detail with strong MS Office and HR systems proficiency.
• Ability to work independently and collaboratively in a fast-paced environment.