Associate Manager- Health, Equity and Wellbeing Consulting

As an Associate Manager, you will consult with employers on a wide variety of health and wellbeing projects, involving wellbeing strategy, clinical condition management, and vendor evaluations. You will serve as the project manager and day to day communication liaison with our clients and their program vendors, collaborate with colleagues to create client deliverable drafts for review by senior colleagues, contribute to client management and new business activities, and participate in the creation of new intellectual capital. 

Specific responsibilities:

• Deliver superior, consistent consulting, client management, and project management in support of projects
• Work with teams to develop integrated wellbeing strategies, innovative health management incentive programs, and evaluate ROI/VOI for health management programs 
• Partner with nurses to conduct clinical assessments of health management programs (case management, disease management and wellness)
• Conduct analysis of clinical and wellbeing current state with clients – qualitative and quantitative context
• Collaborate with other WTW lines of business on analyses and client recommendations
• Create presentations and other work products for client discussions on health management and wellbeing topics
• Manage vendor selection, procurement and optimization
• Serve as primary, daily contact to clients and program vendors on delivery of services
• Serve as the day to day project manager, ensuring the progress of the team against established objectives, budget, timeline, deliverables and quality standards
• Develop a trusted advisor relationship with client contacts through effective communication and efficient, quality execution of projects
• Contribute health, equity and wellbeing perspectives to broader health and benefits projects such as benchmarking, funding and re-design of plans
• Contribute to the development of Willis Towers Watson intellectual capital (i.e., mental health, oncology, etc.), tools, and approaches

Financial

• Meet revenue goals established with your manager
• Support the generation of new business by enhancing relationships with current clients and recommending new projects and solutions
• Participate in prospecting opportunities with new clients as part of a broader team 

People

• Build relationships internally and collaborate effectively on cross-functional teams
• Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels
• Educate other Willis Towers Watson consultants and associates on health, equity and wellbeing related intellectual capital and market trends

• 4+ years of experience as a project manager of complex health and welfare projects gained in a consulting or brokerage environment, or similar Health Management or wellbeing related role 

• BA/BS degree required

• Knowledge of the fundamentals of population health and delivery of health care in the US

• Knowledge of policies, programs and benefits that support diversity, equity and inclusion in the workplace

• Superb organizational ability, including capability of managing and prioritizing many simultaneous projects

• Superior ability to influence and collaborate with colleagues, including “managing up” and keeping senior colleagues on task 

• Team oriented mindset and interpersonal skills

• Demonstrated written/verbal communication skills, collaboration and partnership experience

• Flexibility and proven ability to diagnose and resolve issues

• Demonstrated strategic, creative, problem-solving and analytic skills

• Self-starter attitude and ability to work with ambiguity

• Adept at using technology to serve our clients and accomplish our goals, and comfortable with the virtual setting for many colleague and client interactions

• The ability to see the "big picture," leveraging the resources of related practices to address the clients' business challenges

• Intellectual curiosity and desire to keep abreast of latest developments in health management and Health and Benefits strategy, and contributing to the development of new tools and approaches

• Working knowledge of MS Office (Excel, Word, PowerPoint)

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity. 

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits
Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation
The base salary compensation range being offered for this role is $87,000.00 - $92,000.00 USD annually.
This role is also eligible for an annual short-term incentive bonus.

Company Benefits
WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off (only included for Washington roles)
• Retirement Benefits: Qualified contributory pension plan (if eligible) and 401(k) plan with annual nonelective company contribution. Non-qualified retirement plans available to senior level colleagues who satisfy the plans’ eligibility requirements.

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

EOE, including disability/vets