Insurance Records Management System

Principal Duties/Responsibilities

· File Management: Adhere to RMS (Records Management System) taxonomy best practices, including consistent folder structuring, metadata tagging, and document naming conventions. 

· Query Management: Colleague will be responsible for raising and tracking queries in collaboration with internal stakeholders. Effective communication and timely follow-ups will be vital to streamline the workflow. 

· Quality Assurance: Ensure accuracy and completeness of client information and documentation, maintaining high standards of quality control. 

· Communication Skills: Collaborate with teams to ensure seamless workflow and compliance adherence.

Top 5 Competencies

• Focusing on Clients
• Working in Teams
• Driving Excellence
• Adapting to Change
• Eye for Detail

Qualifications:

Graduate 

Skills:

• Excellent command over written and spoken English 
• Attention to detail, quality and accuracy 
• Ability to prioritise and organise tasks, work within stiff timelines.
• Ability to learn new processes and systems
• Flexible and adaptable to changing demands
• Ability to work under pressure and meet tight deadlines 
• Should be a quick learner and team player
• Ability to work independently and as part of a team
• Insurance experience preferred

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com