Account Manager - Aviation & Space

The Role

As an Account Manager - Aviation & Space, you will assist with all aspects of the placement and service for WTW Aviation Clients, including working on large multinational accounts

• Assist with risk management analysis, including new business, renewal and claim reviews
• Update and enhance policy contracts;  if required, produce and regularly update bespoke policy wordings and endorsements
• Assist with all phases of new business, renewal and remarket process, including preparation of applications, obtaining quotes and creating proposals 
• Consistently prepare and submit policy change requests to carriers 
• Monitor status of change requests and review policy documents for accuracy 
• Assist with resolving client requests timely, including coverage questions, request for various reports, including claims data
• Assist with resolving client, carrier and/or vendor accounting issues, including timely collection/remittance and invoicing inconsistencies, review fee arrangements
• Assist invoicing policy premiums, including adhering to locally admitted requirements where local policies are issued
• Ensure compliance with all WTW and regulatory procedures such as WEM (Willis Towers Watson Excellence Model) 
• Contribute to the growth of the practice, office and firm
• Support all of the Company's values and main objectives that may change from time to time
• Ability to provide prompt and clear customer service in a high-volume, client-focused environment via both e-mail and telephone

The Requirements

• 3+ years of insurance industry experience, either at a brokerage or insurer
• Aviation knowledge is an asset, but not required
• Ability to work with various software products including Word, Excel, PowerPoint and Outlook. 
• Must be able to maintain confidentiality of material at all times
• Excellent communication skills
• Proficiency in French and English, both written and oral
• Capacity to independently carry out assignments 
• Ability to work well with others and provide assistance cooperatively and courteously
• Insurance Brokerage License required within 90 days of joining 

Artificial Intelligence (AI) tools may be used in the process to screen, assess, or select applicants for a position but all final decisions and determinations are made exclusively by authorized human personnel.

This job posting is an advertisement for an existing vacancy.

Equal Opportunity Employer