AI Product Owner

As a Product Owner supporting the Expert development team, you will play a pivotal role in driving the future of technically focused product initiatives. You will serve as the bridge between business needs and technical execution, ensuring that organizational priorities are clearly translated into actionable user stories for agile development teams.

In this role, you will apply core product ownership practices including scope definition, requirements gathering, and conceptual system design. You will be responsible for translating portfolio-level vision into detailed product scope, collaborating with technical teams to define and deliver pilots, proofs of concept, features, and functionality.

You will manage a technical development backlog and work closely with cross-functional teams to ensure successful and timely product releases. This role operates in a highly collaborative environment, where Product Owners coordinate across multiple teams to manage overlapping priorities and dependencies.

The Role:

• Works closely with Product Managers/Leaders to stay connected to the needs of the users in order to enable them to articulate the business scenarios
• As a key member of a scrum team(s), responsible for continuously grooming the backlog and working directly with Engineering, QA, Scrum Master, Architecture and Program team to facilitate software development and remove roadblocks
• Works closely with a variety of senior technical team members including Engineering mgmt. and Enterprise architects to organize needs and requirements.
• Prioritizes Release backlog and Sprint backlog to ensure stories are ordered in a logical manner, incorporating feedback from Engineering and Product Managers, taking into consideration dependencies and incremental development goals
• Participate in all sprint ceremonies, and lead grooming/backlog refinement meetings
• Triage bugs during development, and answers inquires during production support
• Communicates the technical needs of end users, conducts initial requirement walk-throughs with scrum teams, clarifies requirements on a daily basis through each sprint, works directly with all members of the Scrum Team with close consideration of cross-domain topics
• Proactively makes decisions on behalf of the Product Managers to unblock Scrum Teams
• Escalates questions or issues to Product Managers and PMO as needed 
• Performs User Acceptance Testing (UAT), where applicable 
• Responsible for the success of the release and outcomes 
• Problem articulation – no solutioning or implementation – use the teams to help with defining solutions through collaboration 
• Use trusted methods – Story mapping, user stories, acceptance criteria

• 5+ years of experience as a Product Owner focused on product development activities with strong focus on technical domain areas including but not limited to: AI evaluations, RAG pipelines, Agentic frameworks, data engineering, data science
• HR Technology knowledge
• HR Domain in one or more of the following areas: Benefits, Retirement, Compensation and/or HR generalist tasks
• Requires strong product discovery, business analysis, requirements gathering, speaking and writing skills
• Agile Development experience
• Skilled at working with stakeholders to drive decision points and resolutions across an array of functional and business stakeholders
•  Self-starter attitude and ability to work well within ambiguity
• Adeptness at learning new technology and tools
• Excellent communication skills
• Detail orientated, strong analytical thinker, capable of making key decisions based on solid research and knowledge of the industry
• Demonstrated ability to manage multiple tasks and work on virtual teams
• Adaptability with working styles and team members and flexibility to meet across multiple time zones
• Excellent time management and ability to meet deadlines
• Ability to work effectively as an independent contributor or as part of a broader global team
• BS / BA degree or relevant experience
• Some travel required (5-10%)

Preferred Qualifications: Technical

• Bachelor's degree and 4-10 years of related software development experience.
• Experience working on both new enhancement and maintenance software development projects.
• Experience working with collaboration and issue tracking tools such as Confluence and JIRA and MS
• Azure DevOps a plus

Preferred Qualifications

• Experience working for a national or global commercial software product company requiring software product usage and high availability in a 24/7/365 model.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements for various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role base on several factors, including but not limited to location of the role, individual qualifications, education/profession certifications, experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $110,000- $135,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k) 

EOE, including disability/vets

Pursuant to the San Francisco Fair Chance Ordinance and Los Angeles County Fair Chance Ordinance for Employers, we will consider for employment qualified applicants with arrest and conviction records.