Client Advocate - Sales Leader - North & Scotland

The Role

At WTW, our Corporate Risk and Broking (CRB) team helps organisations navigate risk, drive innovation, and protect their assets. As a Client Advocate – Sales Leader, you’ll play a pivotal role in expanding our mid-market client base across Northern England and Scotland.
This is a unique opportunity to join a global leader in risk advisory, equipped with cutting-edge analytics, deep technical expertise, and a collaborative culture. If you're a strategic thinker with a passion for solving complex risk challenges and building trusted client relationships, we’d love to hear from you.

Key Responsibilities

New Business Development

• Develop and execute a targeted strategy to attract and secure new mid-market CRB clients.
• Build a robust pipeline through networking, referrals, and strategic outreach.
• Conduct risk assessments to identify client exposures and tailor solutions.
• Collaborate with internal experts to deliver compelling proposals and presentations.

Client Relationship Management

• Serve as a trusted advisor, designing insurance and risk transfer programmes aligned with client goals.
• Ensure high levels of client satisfaction through proactive service and innovative solutions.
• Identify cross-sell opportunities across WTW’s broader capabilities.
• Represent WTW at industry events and forums to enhance brand visibility.

Internal Collaboration & Growth

• Partner with broking, claims, analytics, and specialty teams to develop bespoke client solutions.
• Work with sales, marketing, and leadership to share best practices and identify growth opportunities.
• Promote CRB mid-market capabilities internally and foster a collaborative team culture.

Performance Objectives

Financial

• Achieve or exceed new business and revenue targets for mid-market accounts.
• Maintain pipeline discipline to meet quarterly and annual goals.

Client Excellence

• Deliver client-centric strategies that generate measurable value.
• Strengthen WTW’s reputation as a trusted advisor in the risk and insurance space.

People & Culture

• Build strong relationships across CRB and other business segments.
• Act as a mentor and resource on mid-market best practices and WTW capabilities.

The Requirements

We’re looking for someone who brings:

• Proven success in sales, business development, or client-facing roles within commercial insurance, risk management, or broking.
• Strong knowledge of insurance markets, coverage types, and risk transfer strategies.
• Excellent interpersonal, consultative selling, and presentation skills.
• Strategic mindset with the ability to influence stakeholders and close complex deals.
• A collaborative approach and ability to thrive in a high-performance environment.

WTW Benefits

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

At WTW, we believe difference makes us stronger. We want our workforce to reflect the different and varied markets we operate in and to build a culture of inclusivity that makes colleagues feel welcome, valued, and empowered to bring their whole selves to work every day. We are an equal opportunity employer committed to fostering an inclusive work environment throughout our organisation. We embrace all types of diversity.

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com