Employee Benefits Consultant - Healthcare

Great opportunity to join us as a Health & Benefits Healthcare Consultant working out of our London office on a hybrid basis

The Health and Benefits GB practice is a specialist centre of excellence in all aspects of health, wellbeing, and protection consulting for corporate clients. With more than 200 consultants and support staff (including 20 qualified medical clinicians) this team supports the design, financing and management of integrated health solutions that are tailored to meet clients' needs.

The Role

As a Healthcare Consultant, you will provide healthcare consulting advice and support to a portfolio of corporate clients, consisting of both community and experience rated private medical insurance schemes, as well as other health related benefits. 

You will also work in conjunction with senior consultants supporting on project work as well as delivery of services to our larger and more complex clients. 

• Provide consultative advice to clients around the financing, design, delivery and ongoing management of their health-related benefit programmes.

• Interact effectively with carriers, clients and other stakeholders both internally and externally

• Forming part of account teams, ensuring quality standards and deadlines are met at all times

• Deliver on projects to meet or exceed client expectations

• Increase efficiency within client teams by identifying ways to improve processes

• Analysis of data to draw conclusions and identify trends in a logical, systematic way

• Conduct benchmarking studies and other research; provide value added analyses and summaries

• Analyse and compare carrier products, services and contracts

• Collate and prepare client deliverables

• Build strong relationships internally and collaborate effectively

• Demonstrate natural ease and effectiveness when dealing with clients/colleagues at all levels

• Ability to ask the right questions and seek help where appropriate

• Meet chargeable hours targets

• Contribute to sales and marketing efforts 

The Requirements

• Technical knowledge regarding health-related benefit programmes, including private medical insurance as well as other areas such as dental, travel, health cash plans, personal accident and Employee Assistance Programmes

• An understanding and appreciation of broader employee health, risk and wellbeing issues, ideally gained at a brokerage firm or insurance company

• A consultative style

• Well organised and detail oriented (being able to both plan and communicate efficiently).

• Strong written and verbal communication skills

• Presentation skills

• Flexibility and proven ability to diagnose and resolve issues, strong client service orientation

• Ability to work both independently and on client teams and enjoy a fast-paced environment

• Sense of accountability and ownership in delivering to clients

• Self-starter and willingness to adapt to change

• Interest and ability to think beyond the task at hand and understand how work fits into the broader landscape

• Excellent Microsoft Office skills, particularly in Word, PowerPoint and Excel

What we offer 

Enjoy a benefits package designed to help you thrive, both professionally and personally. You'll receive 25 days of annual leave plus an extra WTW day to relax and recharge. Our comprehensive health and wellbeing offering includes private healthcare, life insurance, group income protection, and regular health assessments, all giving you peace of mind. Secure your future with our defined contribution pension scheme, featuring matched contributions up to 10% from the company.

We support your growth and balance with hybrid working options, access to an employee assistance programme, and a fully paid volunteer day to make a difference in your community. On top of these, you can opt into a variety of additional perks including an electric vehicle car scheme, share scheme, cycle-to-work programme, dental and optical cover, critical illness protection, and much more. Start making the most of your career and wellbeing with a range of benefits tailored for you.

Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@wtwco.com