Senior Project Manager

We are looking for a Senior Project Manager reporting to the Head of PMO Australasia. In this role, you will work closely with senior leadership to deliver complex business and transformation initiatives, ensuring outcomes are achieved on time, within budget, and with successful business adoption.

A key focus of the role is leading and embedding change, working across business and technology teams to plan, manage, and deliver change management activities that support stakeholder engagement, user adoption, and sustained benefits realisation. You will also support the Head of PMO in developing PMO processes, governance, and reporting across the change and transformation portfolio.

The Role

• Lead end-to-end delivery of business and transformation initiatives, integrating project delivery and change management disciplines to ensure successful outcomes and adoption.
• Document and actively manage detailed project schedules that integrate with the overall project roadmap and change milestones.
• Adopt and adapt appropriate project and change management methodologies depending on the context of the initiative, including waterfall, agile, hybrid, and structured change frameworks.
• Manage project and change administration, including documentation, RAID logs, decision registers, and meeting minutes.
• Establish and manage effective project governance, including schedule, budget, scope, risk, dependency, change control, quality assurance, and clear reporting to Steering Committees and Senior Leadership, including progress and adoption insights.
• Develop and actively manage comprehensive Change Management plans, including:
  • Stakeholder impact assessments
  • Communication strategies
  • Training and readiness plans
  • Business transition and support models
• Ensure business readiness activities are delivered, including end-user training, communications, operational handover, and post-implementation support.
• Provide effective leadership to cross-functional delivery teams and recommend corrective actions where performance or outcomes deviate from agreed tolerances.
• Develop visual artefacts to support project delivery and change, including dashboards, organisation impact views, timelines, and adoption tracking.
• Support the Head of PMO in coordinating the broader change portfolio, including dependencies, sequencing, executive reporting, and prioritisation.

The Requirements

• Demonstrable experience delivering complex business projects in a structured project management role.
• Five or more years’ experience managing end-to-end project delivery across multiple business cycles.
• Proven ability to manage stakeholder engagement and business impacts associated with project delivery.
• Experience planning and supporting change management activities within projects, including communications, training, and transition to BAU. 
• Exposure to formal Change Management frameworks (e.g. Prosci ADKAR or equivalent) is desirable.
• Exceptional interpersonal, facilitation, and stakeholder engagement skills, with the ability to influence at senior leadership level.
• Strong interpersonal and facilitation skills, with the ability to influence senior stakeholders.
• Highly organised with proven ability to manage competing priorities and delivery risks.

Why Join WTW?

WTW provides a competitive benefits package which includes the following (eligibility requirements apply):

• Annual bonus
• Company paid salary continuance insurance
• Life and TPD insurance 
• Hybrid working
• Networks (Gender, Wellbeing, Pride)
• Career Growth – internal opportunities and development programs

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working. Please speak to your recruiter to discuss more.

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds.  

In the spirit of reconciliation Willis Towers Watson acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. 

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com