Description

About WTW
Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.
We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.

About Benefits Delivery & Administration (BDA)

Benefits Delivery & Administration (BDA) empowers employers, employees, and retirees to navigate the evolving landscape of benefits with confidence, leveraging deep consulting expertise and user centered technology, Benefits Delivery & Administration delivers tailored, integrated solutions that enhance employee experience while enabling organizations to effectively execute their benefit strategies

About the Role

The Benefits Delivery (also referred to as Benefits Delivery & Administration – BDA) team at WTW is responsible for executing, administering, and supporting employee benefit programs for clients across regions—primarily North America—using a combination of benefits consulting expertise, technology platforms, and operational delivery

Role Summary

Administer ongoing benefit system activities

Receive and process import data files containing indicative data, election data, dependent and beneficiary data

Generate payroll/vendor feeds, as well as ad-hoc management reports

Process and fulfil, confirmation statements and other benefit related materials

Assist with system testing; Web, interfaces and system generated reports for new and ongoing systems

Review error reports and resolve issues as needed utilizing case management tool

Exercise discretion and independent judgment in responding to and resolving client issues

Develop and maintain system processing documentation and processing calendar

Qualifications

Graduate in any discipline

2-5 Years of Insurance Domain experience

Knowledge, Skills and Abilities:

Excellent Communication, both written and verbal – in particular verbal communication
Tenacity for following up with a broad range of stakeholders
Ability to network with entire Willis Towers Watson organization and get things done by building bridges

Soft Skills

Proactive approach, Results focused, highly motivated, self-starter
Strong can-do attitude, positive towards change
Works well with teams and promotes best practice sharing.

The Application Process

Stage 1: Online application and recruiter review
Stage 2: Pre-recorded video interview
Stage 3: Live video or in person interview with hiring manager and team
Stage 4: Offer and onboarding

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com

Contact non sollicité

Tous les CV/profils de candidats non sollicités soumis par l'intermédiaire de notre site web ou sur les comptes courriel personnels des employés de Willis Towers Watson sont considérés comme la propriété de Willis Towers Watson et ne font pas l'objet d'un paiement de frais d'agence. Pour être une agence de recrutement ou un cabinet de recherche autorisé par Willis Towers Watson, une telle agence doit disposer d'un accord écrit formel signé par un recruteur autorisé de Willis Towers Watson et d'une relation de travail active avec l'organisation. Les CV doivent être soumis conformément à notre processus de présentation des candidats, ce qui implique de participer activement à la recherche en question. De même, pour nos agences de recrutement et cabinets de recherche agréés, si la procédure de présentation des candidats n'est pas respectée, Willis Towers Watson ne paiera pas de frais d'agence. Willis Towers Watson est un employeur qui souscrit au principe de l'égalité des chances. Si vous souhaitez que vos coordonnées soient conservées en vue d'un examen ultérieur, veuillez envoyer un courriel à cette adresse : Agency.inquiries@willistowerswatson.com .

Nos bureaux

Nos collègues sont présents dans plus de 140 pays : de Mumbai à Londres, en passant par Manille et New York, du Moyen-Orient à l’Amérique latine. Grâce à notre présence internationale, tout ce que nous accomplissons prend une dimension mondiale et crée des occasions de collaboration et de croissance pour vous. Parcourez la carte ci-dessous pour voir jusqu’où votre carrière pourrait vous mener.

Benefits Delivery Administration- Senior Associate