Compliance Business Partner Portugal

About Us

WTW is an award-winning advisory, broking, and solutions company that supports clients worldwide in transforming risk into opportunities for growth. With a rich insurance heritage dating back to 1828, from the Titanic in 1912 to the Moon Buggy in 1971, WTW brings deep industry expertise and longstanding experience. Our WTW Regional Delivery Center, based in the heart of Lisbon, brings together a strong global team of more than 400 colleagues who deliver operational excellence every day through innovation and streamlined, efficient solutions.

The Opportunity

Reporting to the Regional Compliance Business Partner, you will play a key role in maintaining a strong, independent, and effective Compliance framework across our Corporate Risk & Broking and Health, Wealth & Career businesses in Portugal.

In this role, you will be responsible for Compliance activities in Portugal across Corporate Risk & Broking — all global lines of business and Business Enablers — and Health, Wealth & Career — all businesses (together referred to as “the Relevant Business”). From day one, you will take ownership of your responsibilities, gaining exposure to a wide range of business activities and stakeholders. 

What will you do?

Compliance Advisory, Governance, and Stakeholder Engagement

• Act as a Compliance Business Partner across the Relevant Business, providing pragmatic, risk-based advice, challenge, and oversight.
• Partner with business management to define and implement Compliance strategy and governance.
• Advise on ethical standards, ‘tone from the top’, and the Code of Conduct.
• Review and challenge new products, services, transactions, operational changes, and procedures from a Compliance perspective.
• Provide input on First Line of Defence quality assurance models and ad-hoc Compliance projects.
• Maintain records in line with regulatory requirements and internal policies.
• Serve as Money Laundering Reporting Officer (MLRO), managing AML/CTF programs, training, and regulatory compliance in Portugal.
• Investigate potential breaches of regulatory or Compliance requirements, develop corrective actions, and track implementation.
• Maintain effective relationships with regulators and supervisory authorities (e.g., ASF, MENAC) and ensure timely, accurate regulatory reporting.
• Represent WTW in industry associations and relevant groups.
• Act as a trusted, professional Compliance Business Partner, proactively engaging with the business to embed a strong compliance culture and champion the Three Lines of Defence model.
• Support operational management in implementing effective regulatory risk management practices and ensure proper reporting of risk-related information.
• Foster close collaboration with Legal, Risk, Internal Audit, and other key functions.

Compliance Monitoring and Reporting

• Conduct monitoring activities in line with the annual Compliance Plan and on an ad-hoc basis, ensuring remedial actions are taken and material issues are escalated.
• Support Excellence Reviews, focusing on compliance with regulatory requirements and internal policies.
• Report compliance metrics, records, and information for stakeholders and internal/external audits.

Compliance Risk Management and Training

• Develop, implement, and maintain an effective and independent Compliance Function. 
• Monitor regulatory developments and ensure timely response to new or changing legislation. 
• Ensure policies, procedures, systems, and controls meet regulatory and compliance requirements. 
• Manage compliance actions and support audit and regulatory recommendations. 
• Identify and deliver compliance training across the business. 
• Develop and deliver the annual Compliance Plan and related communications.

What You’ll Bring

This is an excellent opportunity to join a collaborative international team and play a visible role in shaping compliance practices in Portugal.

• Strong knowledge and understanding of regulatory frameworks and corporate governance, ideally within the insurance and/or financial services sector.
• Excellent interpersonal and influencing skills, with the ability to engage effectively at all levels and promote a strong, business-focused compliance culture in a regulated environment.
• Ability to work independently and collaboratively within a team, under pressure, and to tight deadlines.
• Strong commercial awareness, with a pragmatic and risk-based approach to compliance management.
• Commitment to continuous professional development and staying up to date with regulatory developments.
• Strong commitment to maintaining a robust compliance culture and high ethical standards.
• Demonstrates high levels of integrity and professionalism at all times.
• Proactive, self-motivated, and able to take initiative.
• Excellent analytical and problem-solving skills.
• Native Portuguese speaker with fluent English required; Spanish and/or Italian are a plus

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

WTW is an equal opportunity employer