Executive Assistant

About Willis Towers Watson

Willis Towers Watson (NASDAQ: WLTW) is a leading global advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. With roots dating to 1828, Willis Towers Watson has 45,000 employees serving more than 140 countries and markets.

We design and deliver solutions that manage risk, optimize benefits, cultivate talent, and expand the power of capital to protect and strengthen institutions and individuals. Our unique perspective allows us to see the critical intersections between talent, assets and ideas — the dynamic formula that drives business performance.

Together, we unlock potential.

About the Team

The team primarily supports several local teams and onshore stakeholders. The team is part of administrative professionals who are expected to have focused stakeholder assignments, and with the opportunity to collaborate with each other for cross business projects and large events. 

About the Role

We are looking for a detail-oriented and proactive Administrative Assistant to support a team of North America Leaders by managing Travel & Expense processing and handling other administrative tasks. The ideal candidate should have strong communication skills, experience working in Night shifts, and the ability to coordinate across different time zones. A motivated self-starter with strong interpersonal skills.

Key Responsibilities   

• Manage the executive(s) professional, commitments, including scheduling meetings, appointments, engagements, and travel (domestic or international) arrangements.

• Exercise sound judgment in prioritising requests, committing executive time, redirecting matters appropriately, and independently resolving issues where required.

• Conserve executive(s) time by reading, researching, and routing correspondence; drafting letters and documents; collecting and analysing information; and initiating communication where appropriate

• Serve as a liaison between the executive(s), key stakeholders and other colleagues. This includes receiving, prioritising and screening communication and visitors, answering a variety of questions with tact and diplomacy

• Assist the executive(s) in the development of presentations, spreadsheets and white papers for internal and external audiences; Transcribe source material, prepare documents, reports, tables and charts; distribute as appropriate

• Schedule departmental meetings, business reviews, offsites and townhalls; assist in the planning, preparation and execution of these events

• Complete a variety of special projects including creating PowerPoint presentations, financial spreadsheets, special reports, and agenda material

• Enable effective meeting governance by supporting agenda planning, tracking actions and follow‑ups, and ensuring alignment across stakeholders.

• Attend leadership meetings as required; capture discussions, decisions and actions, and prepare clear, outcome focused summaries.

• Demonstrated experience supporting senior leaders across global, geographically diverse teams.

• Maintain absolute confidentiality and operate as a trusted custodian of highly sensitive information.

• Anticipate executive and business requirements, addressing needs proactively before they arise.

• Recordkeeping

• Intranet support

Core Competencies

• Attention to Detail

• Resourceful, innovative and proactive

• Problem-Solving

• Discretion

• Adaptability & Anticipation

• Decision-Making

• Emotional Intelligence

Skills and Knowledge required:

• Organization Skills 

• The Ability to Manage Up

• Gatekeeping and Negotiation Skills

• Email, Calendar, Travel and Expense Management

• Project Management

• Event Planning & Management

• Excellent Verbal & Written Communication

• Tech savvy

• Microsoft Office Proficiency

• Stakeholder Management

Experience Required:

• 8-12 years of relevant administrative experience, preferably with professional certification

• Experience handling geographically diverse stakeholders in hybrid environment

• Graduation in any stream 

The Application Process

• Stage 1: Online application and recruiter review
• Stage 2: Pre-recorded video interview
• Stage 3: Live video or in person interview with hiring manager and team
• Stage 4: Offer and onboarding

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidatehelpdesk@wtwco.com.