Global Process Owner – Recruitment

Overall Purpose / Objective of the Role: 

The Global Process Owner (GPO) of Recruitment will oversee the recruitment operations across functions, geographies, and business segments. They will drive strategy, centralization, and the future vision of recruitment processes while mitigating risk and aligning business priorities.

Key responsibilities include designing strategy, embedding automation, measuring results, and drive continuous improvement. This role will also resolve complex operational issues and support senior stakeholders.

This role can be located anywhere with preference for candidates that can work or cross-over to work in US Eastern Time zone. 

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.    

The Role: 

• Lead end-to-end recruiting operations across all hire levels and ensure world-class candidate experience.
• Collaborate with HR and business partners to understand WTW’s talent position, identify gaps, and build short and long-term recruiting strategies.  This goes beyond staying informed about external market factors and identifying new recruiting trends and best practices.
• Partner with teams to gather and analyze data, enabling insights and informed decision-making.
• Be flexible and open to utilizing technologies such as AI and chatbots in pursuit of a digital-first processes and culture 

During BAU: 

• Oversee Recruitment process design, performance standards, and sponsor continuous improvement activities in recruitment.
• Governance of standard policies, processes, and controls 
• Support maintaining compliance with HR regulations, optimize Hire to Retire processes, and provide expert guidance to the HR Operations team.

During Transformation: 

• Collaborate with Recruitment COE to develop and implement clear HR Process vision aligned with the firm’s strategy and the HR Operations Strategy Leader. 
• Main point of contact for leading cross-functional teams to implement and execute recruitment initiatives and process changes (i.e., M&A, location strategy, etc.).

Qualifications 

• 10+ years of recruiting experience with proven career progression and strong execution in GBS methodologies and centralization transformation.
• Bachelor’s degree in Business, Human Resources, or related field; post-graduate degree is a plus.
• Advanced working knowledge of Oracle Recruiting.
• Experience working with multinational companies, including large, geographically dispersed teams and offshore resources.
• Ability to influence senior HR stakeholders and lead global HR projects with a focus on innovation and continuous improvement.
• Strong strategic, business, analytical, and communication skills, with experience in consulting, professional services, or insurance/financial services being a plus.

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements for various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role base on several factors, including but not limited to location of the role, individual qualifications, education/profession certifications, experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $100,000- $180,000 USD per year. This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off

EOE, including disability/vets