Business Analyst - Night Shift

Performance Objectives: 

Excellence 

• Responsible for system configuration and testing during implementations and production support. Ensures configuration and testing are completed according to specifications, defined standards, utilizing tools identified as best practices 
• Develops comprehensive test plans and executes testing for the different system components: web application, data imports, batch jobs, reports and extracts. 
• Coordinates issues identified during testing with the system developers and pushes each issue thru to resolution. 
• Performs impact analysis and regression testing on the different system components during release consumptions. 
• Defines and updates system tables as needed. 
• Works with team to identify project deliverables and meets established deadlines. 
• Works with the team to resolve questions and issues requiring input from the client team or other Business Analysts 
• Assists in developing standardized work processes, tools, and methodologies that improve quality and profitability 
• Follows national line of business processes and protocols for the deployment of base solutions 
• Participates in national line of business sessions and teams as requested

People

• Works closely with the client delivery team to deliver the best results to the client. 
• Participates in regular team meetings and consistently promotes teamwork in all daily activities 
• Coaches and trains internal members of the team on best practices, system-specific andclient-specific knowledge

Clients 

• Work with internal or external client teams to clarify requirements as needed. Develops and maintains requirements documentation and system configuration based on client requirements. 
• Partners with the Pension Administration and Retirement team to understand daily processes and system needs. 
• Supports internal and external clients on new features, tools and approaches by providing training, walk through and consulting on best practices when applicable. 
• Support client change requests on system requirements necessary to implement client change requests. 
• Ensures configuration and testing are completed on time and on budget. 
• Perform medium to high complexity data queries using the appropriate tools. 
• Alerts lead consultants or project manager about out-of-scope work in a timely manner.

Financial 

• Assists in determining estimates for configuration and testing tasks as needed. 
• Works with the team in helping achieve the financial goal for all clients.

The Requirements 

• Bachelor’s degree in Computer Science, Engineering, Management Information Systems or related area. 
• At least 6-10 years of relevant work experience 
• Experience or training in: RDBMS, SQL, Web-based applications and tools 
• Experience with test plan creation, testing procedures and test plan execution is required. 
• Experience in requirements gathering and documentation is required. 
• Experience in the Financials, Human Resources or Benefits domain areas is preferred, but not required 
• Strong verbal and written communication skills in English 
• Experience working with the US is preferred 
• Ability to work on "virtual" teams with members from different geographic areas 
• Ability to multi-task, and be mindful of deadlines. 
• Self-motivated and ability to remain focused on assigned projects. 
• Committed to quality and continuous improvement

WTW is an Equal Opportunity Employer