Claims Advisor Multiline

To stimulate its further growth, WTW Belgium is looking for a talented Claims Advisor Multiline (m/f) for its CRB (Corporate Risk & Broking) activities in our Hasselt/Zaventem office.

The role

In your role as Claims Advisor, you will be responsible for managing the claims within your assigned client portfolio. This portfolio consists of approximately 50% motor claims and 50% other insurance lines, primarily property damage and liability, and includes both mid‑size companies and personal lines.

You will handle and maintain claims data in our systems and coordinate closely with clients, insurers, third parties, lawyers and surveyors throughout the entire process. You actively safeguard and promote our clients’ interests by closely monitoring all agreements in place. Providing client‑focused service and ensuring thorough, consistent follow‑up on each file come naturally to you.

The requirements

• You hold a Bachelor’s degree;

• Initial experience in claims handling or within the insurance industry is considered an advantage; 

• Native Dutch speaker, combined with a strong command of French and English.

• You are open‑minded, eager to learn, and motivated to further develop yourself. We offer both in‑house and external training, and we value a proactive attitude toward self‑learning;

• You are an excellent negotiator with strong communication skills. You take initiative, are committed to delivering an outstanding client experience, and enjoy working collaboratively within a team;

• You have a keen eye for detail and demonstrate strong organizational skills and a structured approach to your work.

About WTW 

At WTW (NASDAQ: WTW), we provide data- and insight-driven solutions in the areas of people, risk, and capital. With our global network and local expertise in more than 140 countries, we help organizations sharpen their strategies, enhance resilience, engage employees, and improve performance. Together, we unlock potential.

The business

The Corporate Risk and Broking (CRB) division focuses on development and services in the areas of professional insurance, reinsurance, risk management, and consultancy for companies, institutions, and (semi-)public authorities. In Belgium, approximately 85 employees work within the CRB division, spread across offices in Zaventem, Liège, and Hasselt. Our company culture is characterized by drive, results orientation, commitment, integrity, and professionalism. Our working environment is collegial, informal, and open.

What we offer 

• An attractive salary package;
• A great work environment within a dynamic and talented team;
• The ability to develop your expertise, competencies and professional stature, while the company invests in the tools and opportunities that allow for continual development;
• Flexible and supportive working styles, like hybrid working;
• A diverse, global work environment where we believe that diverse teams make better decisions, are more creative and are better at solving complex problems;
• A supportive workplace that celebrates differences, fosters an inclusive culture and operates with openness and honesty.

Interested?

Are you ready for an exciting and stimulating career challenge?
Then we look forward to meeting you!

Share your passion and send us your curriculum vitae with a short motivation letter by applying via our career page.

WTW is an Equal Opportunity Employer

We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com.