Inclusion in action: supporting our colleagues through trust and flexibility

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mar 12 2026

Inclusion means different things to different people. For Janice, it means being able to show up fully as a professional, a mother and an advocate for her son. Her experience at WTW shows how trust, flexibility and inclusivity empower colleagues to build sustainable and fulfilling careers, without having to hide any part of who they are.

Below, Janice shares what inclusion looks like in practice and why it matters for colleagues navigating both career ambition and caregiving.


What does inclusion at WTW mean to you as a parent of a neurodivergent child?

“For me, inclusion means being able to share my son’s journey without worrying about being judged. As a parent, it reassures me that I don’t have to hide or downplay my family’s reality. WTW creates a space where I can bring my whole self to work, without fear.

One moment that stood out was during a training session I shared my son’s story and soon after, colleagues I didn’t know very well approached me to say they were navigating similar situations. In that moment, I realized I wasn’t alone. That experience led me to share my story more widely and ultimately become part of the Ausome Colleague group. It showed me that inclusion at WTW is not just a concept; it’s lived through genuine connection and shared understanding.”

How have WTW’s inclusive practices helped you feel supported at work and at home?

“WTW’s inclusive practices have given me the confidence to balance my responsibilities at work and at home. From understanding managers to accessible resources through the Employee Assistance Program and a culture rooted in empathy, I’ve felt supported in meaningful ways.

The flexible working agreement truly changed how I manage my time. Instead of feeling like I had to choose between my child and my career, I can now enjoy the best of both worlds. That support has reduced stress, helped me stay engaged and productive at work and allowed me to be fully present for my family.”

 

Where have you seen flexibility show up as part of WTW’s commitment to inclusion?

“Flexibility shows up in very practical ways, adjusted working hours, remote work options and understanding when I need to step away for appointments or therapies. But it’s more than logistics. It’s about trust. WTW values people and outcomes, not rigid schedules and that makes a huge difference for families like mine.”

What has being part of the Inclusion Network meant for your sense of voice or belonging?

“Being part of WTW's Inclusion Network has given me a platform to share my experiences and learn from others. It’s empowering to know that my story is heard. The network has also connected me with colleagues who understand the challenges of parenting neurodivergent children, creating a genuine sense of belonging and community.”

Why do inclusive workplaces matter for candidates looking for a job?

“Inclusive workplaces signal to candidates that they will be valued for who they are, not just for what they produce. For anyone navigating unique circumstances, inclusion means sustainability. It’s the difference between surviving and thriving in a career. WTW’s commitment to inclusion makes it a place where people can grow professionally while being supported personally.”

Careers shouldn’t require compromise. At WTW, flexibility and inclusion make it possible for colleagues to succeed professionally while honoring life beyond work. If you’re looking for a workplace that supports the whole-you, discover a career that moves you.

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