At WTW, we are committed to creating an inclusive environment where all colleagues can thrive, grow, and be supported throughout their careers. We believe in the power of connection, flexibility, and purpose — and we know that empowered colleagues empower others.
In honor of this belief, we asked leaders across different regions and business areas to share their thoughts on empowerment. Their words offer powerful reminders of how we can lift each other up — with guidance, support, and trust.
Here are a few empowering quotes from WTW leaders:
For Nora O’Donovan, small daily habits can help build lasting confidence.
“Everyone has moments of self-doubt, but that doesn’t take away your strengths, your contributions, or your value. Keep a daily or weekly list of tasks and accomplishments — it’s a simple way to retrain your brain to focus on what you’ve achieved rather than what you haven’t.”
Nora O’Donovan, Director, Work & Rewards
Catarina Afonso believes that continuous learning and recognition are key to helping others succeed.
“Offer consistent training, celebrate achievements, and support colleagues beyond their professional lives. Helping others find balance is a powerful way to foster success.”
Catarina Afonso, Business Support Team Supervisor, Client Operations
For Yadida Gómez, empowerment is rooted in sharing and encouragement.
“Share your knowledge, celebrate progress, and encourage your colleagues to take initiative. Empowerment comes from knowing someone believes in your ability to lead.”
Yadida Gómez, B2C Latin America Bill to Cash Lead
Dinh Bao Ngoc finds strength in sisterhood and shared support.
“I find great joy in fostering strong relationships with my colleagues, often feeling like a 'sister' to them. By sharing experiences, offering encouragement, and having each other’s back, we create a foundation of trust that empowers women to lead, thrive, and drive meaningful change.”
Dinh Bao Ngoc, Associate Director – Health & Benefits – Vietnam
Michelle Acciavatti reminds us that growth doesn’t need a roadmap.
“You don’t need to have your entire career mapped out. Just add one new skill, one new experience, or one new achievement to your resume each year. Don’t overthink the end game—focus on consistent growth.”
Michelle Acciavatti FSA EA, Managing Director, Midwest Region Leader
Brigitte Gladchenko highlights the value of community and connection at work.
“At WTW, connections matter — from the amazing and talented people we work with to the endless opportunities for growth. With strong relationships and inclusive environments, we deliver innovative solutions together. It’s a place where your career can truly thrive.”
Brigitte Gladchenko, SHRM-CP, PHR – Director, Employee Experience
Kezia Charles encourages proactivity and openness to support.
“Build your network and be open to receiving help. People are willing to support you — but you have to be in a place to receive it. Don’t wait for opportunities to come to you. Ask for what you want and be proactive about your career journey.”
Kezia Charles FSA EA, Senior Director, Retirement
Check our leadership conversation with Kezia Charles and Michelle Acciavatti.
Check our leadership conversation with Kezia Charles and Michelle Acciavatti.
Apply today and grow your career at WTW
At WTW, we create space for every colleague to thrive — through meaningful work, a strong support network, and a culture that values work-life balance.
Join a company where your voice is heard, your contributions are celebrated, and your growth is part of our shared success. Explore our current opportunities and discover how you can shape your future at WTW.
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