Account Director - Education

The Role

• Manage, retain, and grow a significant portfolio of Education clients in Victoria. 

• Manage comprehensive insurance programs tailored to the sector, covering risks such as:

  • Public & Products Liability for schools and campuses

  • Professional Indemnity for educators and training staff

  • Student Accident / Personal Injury

  • Cyber risk & data breach protection

  • Employment Practices Liability

  • Property & ISR for multi-building campuses

  • Travel (domestic & international student staff travel)

  • Special issues cover to meet safeguarding obligations

• Provide strategic risk advice aligned to sector specific obligations 

• Lead and own the renewal strategy engagement with clients in Education in Victoria supported by national team support

• Manage and execute reporting to state clients including report issuing 

• Conduct on site client visits 

• Proactively engage with clients on emerging risks impacting the sector 

• Identify opportunities to expand the Education portfolio through networks, associations, and sector relationships.

• Attend and represent the organisation at education industry events, conferences, and board briefings.

• Build deep, trusted relationships with school boards, business managers, principals, and risk teams.

• Lead tender responses and proposal development for large schools, multi-campus networks in conjunction with National Education Lead for Victoria prospects. 

• Work with National Education Lead to execute growth plans for the state. 

• Lead and mentor Account Executive/s servicing Education clients.

• Set performance expectations, conduct reviews, and drive capability development.

• Provide technical coaching, especially around complex Education sector risks 

• Oversee workload allocation for Victoria Education service team 

• Create a high-performance culture focused on service excellence and continuous improvement.

The Requirements

• Minimum 7 to 10 years experience in insurance broking, underwriting, risk advisory, or industry consulting.

• Demonstrated success managing a sizeable revenue portfolio 

• Use of Technology to support client engagement 

• Experience leading teams and developing broking professionals. 
• A team player with ability to demonstrate credibility and gain trust

• Strong technical knowledge across product lines relevant to Education clients.

• Confidence engaging with senior education stakeholders (boards, principals, CFOs, risk managers).

• Tier 1 Insurance Broking Qualification and a relevant qualification.

• Excellent technical skills in coverage and wording reviews

• Strong analytical capability and comfort with data-driven insights.

• Excellent communication, writing, and document‑development skills.

• Prior experience working with Education sector clients preferred

• High attention to detail and commitment to quality. 

   

   

At WTW, we believe that a culture of inclusion and diversity is critical to our business. It's not a separate initiative – rather it’s fundamental to everything we do. We are an equal-opportunity employer who is committed to fostering an inclusive work environment and embrace diversity including gender, nationality, disability, age, marital/parental status, ethnicity, gender identity and sexual orientation. We welcome applications from people from all backgrounds. 

In the spirit of reconciliation WTW  acknowledges the Traditional Custodians of country throughout Australia and their connections to land, sea and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today. We’re committed to equal employment opportunity and provide application, interview and workplace adjustments and accommodations to all applicants. If you foresee any barriers, from the application process through to joining WTW, please email candidate.helpdesk@willistowerswatson.com