Insurance Business Support Specialist-(Construction)

•     Prepare and send timely notification to Client Manager for Renewal of Insurance Certificates.
•     Maintains insurance information for accounts including compiling, calculating and coding data
•     Provides customer service assistance to assist Program Manager and servicing team in Dallas
•     Processes information and performs follow-up on missing information or documentation in the
                   contractor enrolment process
•     Processes information for the issuance of certificates of insurance
•     Tracks, monitors and enters contractor monthly/annual payroll information
•     Deliver as per defined KPI's for the role - Maintain Quality and Turnaround standards.
•     Following SOPs, Client / Carrier specifications and adherence of all statutory requirements.
•     To ensure any feedback (including escalation/errors) found in the process is informed to the
                   team Manager instantly.
•     Timely and effective responses to all queries, requests, corrections, etc. received from
                   host / Program Manager in centralized mailbox / WTW ComPAS.
•     Participate and contribute in potential process improvement areas.
•  Ensure ongoing, effective relationships with stakeholders (Internal/external).

.Qualifications: Graduate / Postgraduate