Description

Prepare and send timely notification to Client Manager for Renewal of Insurance Certificates.
Maintains insurance information for accounts including compiling, calculating and coding data
Provides customer service assistance to assist Program Manager and servicing team in Dallas
Processes information and performs follow-up on missing information or documentation in the
contractor enrolment process
Processes information for the issuance of certificates of insurance
Tracks, monitors and enters contractor monthly/annual payroll information
Deliver as per defined KPI's for the role - Maintain Quality and Turnaround standards.
Following SOPs, Client / Carrier specifications and adherence of all statutory requirements.
To ensure any feedback (including escalation/errors) found in the process is informed to the
team Manager instantly.
Timely and effective responses to all queries, requests, corrections, etc. received from
host / Program Manager in centralized mailbox / WTW ComPAS.
Participate and contribute in potential process improvement areas.
Ensure ongoing, effective relationships with stakeholders (Internal/external).

Qualifications

.Qualifications: Graduate / Postgraduate

Unsolicited Contact

Any unsolicited resumes/candidate profiles submitted through our web site or to personal e-mail accounts of employees of Willis Towers Watson are considered property of Willis Towers Watson and are not subject to payment of agency fees. In order to be an authorized Recruitment Agency/Search Firm for Willis Towers Watson, any such agency must have an existing formal written agreement signed by an authorized Willis Towers Watson recruiter and an active working relationship with the organization. Resumes must be submitted according to our candidate submission process, which includes being actively engaged on the particular search. Likewise, for our authorized Recruitment Agencies/Search Firms, if the candidate submission process is not followed, no agency fees will be paid by Willis Towers Watson. Willis Towers Watson is an equal opportunity employer. If you would like to have your contact information saved for future consideration, please email: Agency.inquiries@willistowerswatson.com.

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