Email Security Operations Engineer

The Role:

• Contribute to and execute on the design, development, and implementation of the enterprise security strategy
• Ensure the integrity and confidentiality of enterprise email systems
• Design, develop, and implement email security solutions to meet business needs
• Respond to and troubleshoot email security and availability events
• Collaborate with internal security teams to investigate and respond to incidents involving email
• Monitor and analyze email traffic
• Contribute to and enforce email security policies, standards, and procedures
• Provide subject matter expertise and email security best practices to stakeholders
• Stay current with the latest email security threats and technologies

The Requirements:
 

• Excellent hands-on experience and understanding of Microsoft Exchange Online and Microsoft Defender for Office 365 with strong focus on email security
• Excellent hands-on experience with email authentication, anti-spam, anti-phish, anti-malware, safe attachments
• In-depth knowledge of SPF, DKIM, DMARC and encryption technologies
• Experience with third-party services for email authentication and secure email relay (Valimail, SendGrid, Proofpoint, etc.)
• Ability to troubleshoot and optimize email security and deliverability
• Bachelor’s degree in Computer Science, Engineering, or Information Technology strongly preferred, or relevant industry experience in related field
• Minimum 7 years’ enterprise information technology or email security experience
• Technical management experience of Microsoft Exchange Online and Microsoft Defender for Office 365 
• Operations experience including incident, change & problem management principles
• Technical / professional qualifications: MS-102, SC-200
• Experience in working in collaborative environment
• Strong conceptual and creative skills
• Ability to blend creativity, problem solving, and technical skills for refining existing concepts or developing new approaches
• Ability to enable changes in the business processes and ability to work cooperatively with stakeholders and peers is essential.
• Ability to present and explain technical information in a way that establishes rapport, persuades others, and gains understanding.
• Ability to work under pressure and to resolve issues effectively.
• Excellent interpersonal and communication skills.
• Willing to work on a rotating shift.
   

WTW is an Equal Opportunity Employer