HR Onboarding Specialist - Italian and English Speaker

About Us

WTW is an award-winning advisory, broking and solutions company that helps clients around the world turn risk into a path for growth. 
From the Titanic ship in 1912 to The Moon Buggy in 1971, WTW has a richness in insurance history dating back to 1828.

Our WTW Regional Delivery Hub based in the heart of Lisbon - encompasses a 175 strong global team of who deliver operational excellence through innovation and streamlined solutions every single day. 

The Role

• Responsibility for processing the onboarding of hires across the region, up to day 1.
  • Working in the Applicant tracking system and ensuring collection of data and creation of HR records
  • Drafting and delivering contractual agreements
  • Administering background checks where appropriate
  • Collection of candidate data and documentation 
  • Managing correspondence with selected candidates
  • Ensure IT provisioning is completed prior to day 1
• Responsibility for delivery of HR Services in Benelux, with a focus on the Netherlands, and Italy
• Delivery of workforce administration for assigned areas:
• HR query handling for the employee lifecycle, time and absence, benefits and other services.
• Complete and maintain data in all HR Systems (e.g. Oracle HR Cloud, ServiceNow);
• Ensure relevant correspondence is issued throughout the employee lifecycle such as contractual agreements and changes to terms and conditions;
• Support in delivery of monthly payroll:
  • Providing data and input of changes, liaise with payroll provider where required
• Develop and maintain strong working relationships with Regional Recruitment and HR delivery teams and other corporate functions (e.g. Facility Service, IT, Compliance,..)
• Responsible for administering time off, benefits and/or retirement plans for the assigned offices
• Assist in the tailoring of HR communications to local business and cultural needs Escalate issues or queries to HR Partners and/or COEs as needed
• Participate in ad-hoc projects as and when required

What You’ll Bring

• An experienced HR professional, with operational and administrative experience of at least 5 years: offer/contract creation, benefit and flex benefit management, payroll support experience. 
• Must have a strong service mindset and the ability to adapt and adjust on short notice to fast changing environments 
• Demonstrated flexibility to work on multiple work streams with a variety of different deadlines, outcomes and objectives
• This position will be responsible for accurate and timely data entry into several databases, strong attention to detail is a must
• Business level Italian and English both written and spoken, Dutch language capabilities also an asset
• Good knowledge of Excel

At WTW, we trust you to know your work and the people, tools and environment you need to be successful. The majority of our colleagues work in a ”hybrid” style, with a mix of remote, in-person and in-office interactions dependent on the needs of the team, role and clients. Our flexibility is rooted in trust and “hybrid” is not a one-size-fits-all solution.

We understand flexibility is key to supporting an inclusive and diverse workforce and so we encourage requests for all types of flexible working as well as location-based arrangements. Please speak to your recruiter to discuss more.

Why WTW?

At WTW, we offer more than just a job—we offer a career. Here’s what you can expect:

• Work-Life Balance: Enjoy flexible working hours and hybrid working options to suit your lifestyle.
• Competitive Compensation: Benefit from an attractive, performance-related remuneration system.
• Global Exposure: Join an international consultancy with the security of a global corporation and renowned clients.
• Career Development: Experience a steep learning curve and ample opportunities for individual career growth through on-the-job learning and specialist training.
• Collaborative Culture: Work in a collegial, appreciative, and dynamic environment where decisions are made together.
• Impactful Work: Quickly take on responsibility and make an impact with direct customer contact.
• Community and Celebration: Participate in corporate events and celebrate our successes together.

Join Us!

Be part of a team that values innovation, excellence, and collaboration. At WTW, your career is more than just a job—it’s a journey. Apply now and turn your potential into success with WTW!

Willis Towers Watson is an equal opportunity employer.