Sales Tools Trainer

The Sales Tools Trainer will align with WTW's broader technology strategy and manage training requirements for our sales tools required by segment and business. This role will partner closely with the champions and business to improve the overall best practices in our internal/external sales tools, provide proactive training, manage training materials and monitor the adoption of tools across associated sales processes. This role will foster growth and effective decision making by understanding and improving the comprehensive sales technology ecosystem and managing the training of best practices within the utilization of our sales tools.

Note: Employment-based non-immigrant visa sponsorship and/or assistance is not offered for this specific job opportunity.

The Role

• Work closely with business stakeholders, including business sales leaders and end-users to understand their needs and primary requirements in a sales tool platform
• Collaborate with the sales data maintenance team to support proactive insights within Dynamics CRM, address data accuracy, and assess completeness of best practices
• Work with Sales Tools Lead to ensure business training documentation and communications are kept up to date
• Manage and distribute training and communications across sales tools to ensure a cohesive approach in bringing WTW's various solutions together (where appropriate)
• Collaborate with tech. team to communicate the businesses' needs and refine requirements/enhancements within WTW's sales tools
• Inform and educate business sales leaders, business champions and end users on the strategies, priorities, and scope of sales tools projects
• Monitor utilization reports to identify opportunities to address data inaccuracy and/or influence behavior change and manage plans to address best practices or data concern
• Ensure internal stakeholders are well informed of upcoming changes, IT manages technical issues, and that common questions are addressed via training and FAQs
• Stay informed on improvements within the current suite of sales tools and new tools/technology to support business needs
• Participate in UAT to validate business enhancement requirements and bug resolution
• Ensure effective adoption and communication strategies to client-facing colleagues and business leaders
• Support Sales Tools & Analytics Lead to manage the execution strategy of sales tools within WTW

The Requirements:

• Developing expertise in sales tools and sales processes
• Strong project management and analytical skills with the ability to successfully communicate across multiple stakeholder groups, both internal and external
• Strategic thinker and technically savvy
• Ability to coordinate teams across businesses and internal stakeholders
• High level of business acumen
• Ability to influence key stakeholders at all levels of the organization
• Team-oriented and collaborative
• Broad understanding of WTW capabilities and expertise

This position will remain posted for a minimum of three business days from the date posted or until a sufficient/appropriate candidate slate has been identified.

Compensation and Benefits

Base salary range and benefits information for this position are being included in accordance with requirements of various state/local pay transparency legislation. Please note that base salaries may vary for different individuals in the same role based on several factors, including but not limited to location of the role, individual competencies, education/professional certifications, qualifications/experience, performance in the role and potential for revenue generation (Producer roles only).

Compensation

The base salary compensation range being offered for this role is $67,000-$73,000 USD.

This role is also eligible for an annual short-term incentive bonus.

Company Benefits

WTW provides a competitive benefit package which includes the following (eligibility requirements apply):

• Health and Welfare Benefits: Medical (including prescription coverage), Dental, Vision, Health Savings Account, Commuter Account, Health Care and Dependent Care Flexible Spending Accounts, Group Accident, Group Critical Illness, Life Insurance, AD&D, Group Legal, Identify Theft Protection, Wellbeing Program and Work/Life Resources (including Employee Assistance Program)
• Leave Benefits: Paid Holidays, Annual Paid Time Off (includes paid state/local paid leave where required), Short-Term Disability, Long-Term Disability, Other Leaves (e.g., Bereavement, FMLA, ADA, Jury Duty, Military Leave, and Parental and Adoption Leave), Paid Time Off 
• Retirement Benefits: Contributory Pension Plan and Savings Plan (401k). All Level 38 and more senior roles may also be eligible for non-qualified Deferred Compensation and Deferred Savings Plans.

EOE, including disability/vets