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    Senior Advisor-Benefits Systems Administrator - BSA

    Mumbai, Maharashtra, India

    Senior Advisor-Benefits Systems Administrator - BSA

    • 202408523
    • Mumbai, Maharashtra, India
    • Fermeture le: Jan 31 2025
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    Description

    Principal Duties/Responsibilities
    KPI Management

     
    Administer ongoing benefit system activities
    Receive and process import data files containing indicative data, election data, dependent and beneficiary data
    Generate payroll/vendor feeds, as well as ad-hoc management reports
    Process and fulfil, confirmation statements and other benefit related materials
    Assist with system testing; Web, interfaces and system generated reports for new and ongoing systems
    Review error reports and resolve issues as needed utilizing case management tool
    Exercise discretion and independent judgment in responding to and resolving client issues
    Develop and maintain system processing documentation and processing calendar
    Set up and test data encryption and transmission protocols with client and vendors
    Manage fulfilment inventory with clients
    Provide back up for other team members as needed
    Attend ongoing client status meeting as needed to establish client relationship
    Attend internal project meetings to ensure project continuity into ongoing
    Meet service level agreements across all clients

     
    Principal Duties/Responsibilities

     
    Assist project team with client assignments to deliver timely, within-budget and high-quality work
    100% compliance with SOC1 and Professional Excellence criteria
    Help develop and maintain system processing documentation
    Analyze process workflow and recommend improvements to increase efficiency and effectiveness
    Gain an understanding of the system interfaces with HRIS, payroll, and insurance carriers
    Relationship management
    Take initiative to proactively share knowledge and/or experience with team members
    Develop strong partnerships with team members
    Work collaboratively with other members of the team to meet internal and client objectives

     
    Top 5 Competencies
    Focusing on Client
    Driving Excellence
    Influencing Stakeholders
    Adjust to Change
    Working with Teams

    Qualifications

    Required Qualifications, Skills, Knowledge, Experience, Qualifications:
    Minimum bachelors degree

     
    Knowledge, Skills and Abilities
    Good with MS Office
    Communication
    Excellent Communication, both written and verbal in particular verbal communication
    Tenacity for following up with a broad range of stakeholders
    Ability to network with entire Willis Towers Watson organization and get things done by building bridges

     
    Soft Skills
    Proactive approach, Results focused, highly motivated, self-starter
    Strong can-do attitude, positive towards change
    Works well with teams and promotes best practice sharing

     
    Knowledge/Experience:
    Work experience with US counterparts and projects preferred, but not mandatory

    Apply Now

    Pas toi?

    Je confirme avoir lu la politique de confidentialité et comprendre comment mes données personnelles seront utilisées et stockées. J'autorise WTW à utiliser les données personnelles que je soumets aux fins décrites.

    Merci

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    Apply Now

    Pas toi?

    Je confirme avoir lu la politique de confidentialité et comprendre comment mes données personnelles seront utilisées et stockées. J'autorise WTW à utiliser les données personnelles que je soumets aux fins décrites.

    Merci

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